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Firefox / MacOS: Profile cannot be found found. It´s probably not available or access denied.

  • 5 replies
  • 1 has this problem
  • 11 views
  • Last reply by FredMcD

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Hello,

since yesterday after closing FF to restart, I encountered a problem. Everytime, when I try to open FF, it says that the profile isn´t available or not accessible.

I tried already to rename in /library/Application Support/Firefox, Profiles.ini -> Profiles.iniOLD and the folder Profiles -> ProfilesOLD.

As well I tried to call the Profile Manager from terminal using the below commands, since FF isn´t open. /Applications/Firefox.app/Contents/MacOS/firefox-bin -P /Applications/Firefox.app/Contents/MacOS/firefox -ProfileManager

No matter, whether I rename the profile.ini or try to call the profile manager. Each time I get the same warning, that the profile isn´t available.

Since I tried every possible solution, which I could find on the help pages, I hope to find help from the community.

best regards Corey

Modified by fgd4ff

Chosen solution

It turned out, that my User/Library/Caches wasn´t any longer a folder, but a simple (text)file named caches. After removing/renaming this, instantly new Caches folder was created. Thereafter Firefox could be started again.

Thank you for your support.

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All Replies (5)

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Macs: Make sure you install Firefox properly and that you do not run Firefox from within the DMG (Disk Images) file. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

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Helpful?

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Chosen Solution

It turned out, that my User/Library/Caches wasn´t any longer a folder, but a simple (text)file named caches. After removing/renaming this, instantly new Caches folder was created. Thereafter Firefox could be started again.

Thank you for your support.

Helpful?

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That was very good work. Well Done.

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