Webpage is blan k.
I just upgraded to Windows 10 today and when I entered a website address, all I get a blank website. Also: sometimes when I opened Firefox my bookmarks which I installed from my Windows 8 failed to show up. The section where it says to "Sign In", nothing happened when I click on it. It won't display the e-mail address where I synced my bookmarks before I switched computers.
All Replies (2)
Hi
What is the address of the website that is appearing as a blank page?
You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.
See "Visual Studio 2015, 2017 and 2019":
- https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
- https://aka.ms/vs/16/release/vc_redist.x64.exe
- https://aka.ms/vs/16/release/vc_redist.x86.exe
You may not need the latter (32-bit version) if you use 64-bit Firefox. You may have to reboot the computer.
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