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Webpage is blan k.

  • 2 replies
  • 1 has this problem
  • 5 views
  • Last reply by cor-el

Stephen Bus
Stephen Bus
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I just upgraded to Windows 10 today and when I entered a website address, all I get a blank website. Also: sometimes when I opened Firefox my bookmarks which I installed from my Windows 8 failed to show up. The section where it says to "Sign In", nothing happened when I click on it. It won't display the e-mail address where I synced my bookmarks before I switched computers.

I just upgraded to Windows 10 today and when I entered a website address, all I get a blank website. Also: sometimes when I opened Firefox my bookmarks which I installed from my Windows 8 failed to show up. The section where it says to "Sign In", nothing happened when I click on it. It won't display the e-mail address where I synced my bookmarks before I switched computers.

All Replies (2)

Paul
Paul
  • Moderator
  • Top 10 Contributor
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Hi

What is the address of the website that is appearing as a blank page?

cor-el
cor-el
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You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

See "Visual Studio 2015, 2017 and 2019":

You may not need the latter (32-bit version) if you use 64-bit Firefox. You may have to reboot the computer.