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recently Firefox tab crashes
In the last 2 weeks or so, started having instances of tab crashing. Have refreshed Firefox. Problem occurs in troubleshoot mode. Have submitted crash reports.
All Replies (5)
In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.
The crash report is several pages of data. We need the report numbers to see the whole report.
Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.
Please, Do not post a screenshot ! !
For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support
bp-30b0295c-bf70-4af0-bd62-20a3b0210626 6/26/2021, 12:53 PM View bp-24a659f9-10ba-4292-8ccb-123cd0210626 6/26/2021, 12:53 PM View bp-79a9ccb0-4a96-40dd-8c3b-5dace0210626 6/26/2021, 12:53 PM View bp-a804ecb7-c2df-4206-b719-37b490210626 6/26/2021, 12:53 PM View
The crash reports are OOM (out of memory) reports where not enough contiguous free memory is available.
- MOZ_CRASH Reason (Sanitized) : [unhandlable oom] Failed not allocate new chunk during GC
Available Page File : 597,700,608 bytes (597.7 MB) Available Physical Memory : 6,699,831,296 bytes (6.7 GB) System Memory Use Percentage : 60 OOM Allocation Size : 1,048,576 bytes (1.05 MB)
Do you let Windows handle the Page file automatically or have you set a fixed size for the Windows Page File ?
- Control Panel -> System -> Advanced -> Performance -> Settings
If you use a fixed size for the page file then try the automatic setting and let Windows handle the page file automatically.
Changed the page file size to be managed automatically. That's all well and good, but I wonder why the problem recently started happening.
Maybe you are running other software that uses a lot of memory. You can possibly check this in the Windows Task Manager (Ctrl+Shift+ESC).