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Hello. I am a student and I want to get prints from my university website. These prints are created only by the site's own print option. When I click print. To the number of print pages. The white screen comes. How do I fix this problem?

Hello. I am a student and I want to get prints from my university website. These prints are created only by the site's own print option. When I click print. To the number of print pages. The white screen comes. How do I fix this problem?
Attached screenshots