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Did Not Connect: Potential Security Issue on google and youtube

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  • 1 has this problem
  • 36 views
  • Last reply by cor-el

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I keep getting the Did not connect message. I have uninstalled firefox and reinstalled it (version 89.0.1) but i can now get Google Gmail but not youtube.

I keep getting the Did not connect message. I have uninstalled firefox and reinstalled it (version 89.0.1) but i can now get Google Gmail but not youtube.

Chosen solution

You can do a malware scan just to be sure.

You can check the connection settings.

  • Options/Preferences -> General -> Network: Connection -> Settings

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":

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Chosen Solution

You can do a malware scan just to be sure.

You can check the connection settings.

  • Options/Preferences -> General -> Network: Connection -> Settings

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":