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How do I get rid of the blank screen when invoking Firefox

Firefox Other
cor-el replied 5 years ago
wlcat609
wlcat609

Anytime I invoke the Firefox icon and before I get to my default webpage, I get a blank screen which does nothing for a period of time. Question is how do I get rid of this situation?

Anytime I invoke the Firefox icon and before I get to my default webpage, I get a blank screen which does nothing for a period of time. Question is how do I get rid of this situation?

All Replies (1)

cor-el
cor-el
  • Moderator

You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

See "Visual Studio 2015, 2017 and 2019":