Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

New Firefox version won't load some websites unless I restart my computer

  • 1 reply
  • 1 has this problem
  • Last reply by FredMcD

more options

Since installing the latest versio of Firefox for Windows 10 I can't open some websites (including annoyingly my own video podcast) unless I restart my computer. Other websites load perfectly. Those that don't load show the correct tab with the oscillating dot but a connection with the server is never established. If I then restart the computer (leaving the frozen tab in place) the website immediately loads. This was never a problem with the old version of Firefox. The new version seems to freeze out the relevant server until a restart is done. Is there any way I can enter the URLs of the affected sites in Firefox to ensure they can be accessed at all times?

All Replies (1)

more options

Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.


Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.