Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

issue after update

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

more options

After automatic update all my saved bookmarks is gone. All web page in istoric is gone - this is not ok

Dupa actualizarea automata am un program proaspat instalat, nu o actualizare - si nu mi se pare ok. Toate link-urile din bara de adrese au disparut si tot istoricul a fost sters - de ce?????? Aveam niste pagini salvate care acum le-am pierdut - parole care acum s-au dus si trebuie sa recuperez totul din aduceri aminte. Din start actualizarile nu ar trebui sa stearga ce aveai si sa instaleze un program "pe curat". Este a doua oara cand patesc asa ceva. Cred ca o sa renunt la browserul dvs.

translate with google translate: After the automatic update I have a freshly installed program, not an update - and I don't think it's ok. All links in the address bar have disappeared and all history has been deleted - why ?????? I had some saved pages that I now lost - passwords that are now gone and I have to recover everything from memories. From the start, the "updates" should not delete what you had and install a "clean" program. This is the second time I've suffered something like this. I think I will give up your browser.

After automatic update all my saved bookmarks is gone. All web page in istoric is gone - this is not ok Dupa actualizarea automata am un program proaspat instalat, nu o actualizare - si nu mi se pare ok. Toate link-urile din bara de adrese au disparut si tot istoricul a fost sters - de ce?????? Aveam niste pagini salvate care acum le-am pierdut - parole care acum s-au dus si trebuie sa recuperez totul din aduceri aminte. Din start actualizarile '''nu ar trebui sa stearga ce aveai si sa instaleze un program "pe curat". Este a doua oara cand patesc asa ceva. Cred ca o sa renunt la browserul dvs. translate with google translate: After the automatic update I have a freshly installed program, not an update - and I don't think it's ok. All links in the address bar have disappeared and all history has been deleted - why ?????? I had some saved pages that I now lost - passwords that are now gone and I have to recover everything from memories. From the start, the "updates" should not delete what you had and install a "clean" program. This is the second time I've suffered something like this. I think I will give up your browser.

All Replies (1)

more options

Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible


https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update