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keeper password add on icon starte failing login

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  • Last reply by jscher2000

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laptop and desktop both wd10 ff 88. laptop work fine, dsktop started failing yesterday. have uninstalled ff on dsktop and only added one add on-keeper, still fails icon log in. login from vault work fine on dsktop, but if you can't use icon , you have to copy/paste each uid & pswd. this is really slow. need icon fixed.

Chosen solution

Hi, this one?

https://addons.mozilla.org/firefox/addon/keeper-password-manager-digita/

It sounds as though the extension is having trouble connecting to the vault program for some reason. You could check with Keeper on whether this is a known issue with an easy fix:

https://www.keepersecurity.com/support.html

(It's hard for support volunteers to test paid products that we don't already own.)

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Chosen Solution

Hi, this one?

https://addons.mozilla.org/firefox/addon/keeper-password-manager-digita/

It sounds as though the extension is having trouble connecting to the vault program for some reason. You could check with Keeper on whether this is a known issue with an easy fix:

https://www.keepersecurity.com/support.html

(It's hard for support volunteers to test paid products that we don't already own.)

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