Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't launch Game because VPN is blocking MSVCP 140dll file

  • 4 replies
  • 1 has this problem
  • Last reply by cor-el

more options

My game won't load without the msvcp 140dll file and the VPN is blocking permission.

Chosen solution

Do a clean reinstall of the current Firefox release and delete the Firefox program folder before installing a fresh copy of the current Firefox release.

If possible uninstall your current Firefox version to cleanup the Windows Registry and settings in security software.

  • do NOT remove "personal data" when you uninstall the current Firefox version, because this will remove all profile folders and you lose personal data like bookmarks and passwords including personal data in profiles created by other Firefox versions

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

  • (64-bit Firefox) "C:\Program Files\Mozilla Firefox\"
  • (32-bit Firefox) "C:\Program Files (x86)\Mozilla Firefox\"
  • it is important to delete the Firefox program folder to remove all the files and make sure there are no problems with files that were leftover after uninstalling

Your personal data like bookmarks is stored in the Firefox profile folder, so you won't lose personal data when you reinstall or update Firefox, but make sure NOT to remove personal data when you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data.


Reinstall Firefox

Read this answer in context 👍 0

All Replies (4)

more options

Hi Dependability4u

Take a look at this YouTube video that shows you how to fix the MSVCP140.dll missing on windows https://www.youtube.com/watch?v=3mvKtHA4LYE

Helpful?

more options

Thank you,

I watched the video and attempted the steps, but it wouldn't let me delete the file because the VPN is blocking it. I uninstalled the VPN and it's still open somewhere in Firefox, I tried using Edge and it still doesn't work.

Helpful?

more options

At first it was msv140.dll and now it's msv110.dll

Helpful?

more options

Chosen Solution

Do a clean reinstall of the current Firefox release and delete the Firefox program folder before installing a fresh copy of the current Firefox release.

If possible uninstall your current Firefox version to cleanup the Windows Registry and settings in security software.

  • do NOT remove "personal data" when you uninstall the current Firefox version, because this will remove all profile folders and you lose personal data like bookmarks and passwords including personal data in profiles created by other Firefox versions

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

  • (64-bit Firefox) "C:\Program Files\Mozilla Firefox\"
  • (32-bit Firefox) "C:\Program Files (x86)\Mozilla Firefox\"
  • it is important to delete the Firefox program folder to remove all the files and make sure there are no problems with files that were leftover after uninstalling

Your personal data like bookmarks is stored in the Firefox profile folder, so you won't lose personal data when you reinstall or update Firefox, but make sure NOT to remove personal data when you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data.


Reinstall Firefox

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.