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trying to open my webcam

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I have entered the website i wish to use and logged in all goes well until i try to open my webcam and go live. i have a webcam its always worked but its now saying to me Chat server authentication failed please contact us. Im confused it always worked

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Is the site in here? see screenshot

Helpful?

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Are you getting this kind of prompt when on the site? see screenshot

Helpful?

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