UNABLE TO GET INTO MY ACCOUNTS!!!

Home
Support Forums
Firefox
UNABLE TO GET INTO MY ACCOUNTS!!!

Question Tools
Get email updates
Get email updates
- when anybody replies.
- when a solution is found.
Subscribe to feed
Tags
Question Details
Product: Firefox

Topic: Firefox Sync
System Details:

Mac OS X 10.9

Firefox 78.4.1esr

More system details

Additional System Details

Application

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:78.0) Gecko/20100101 Firefox/78.0

More Information

{"application": {"name": "Firefox", "osVersion": "Darwin 13.4.0", "version": "78.4.1esr", "buildID": "20201108181928", "distributionID": "", "userAgent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:78.0) Gecko/20100101 Firefox/78.0", "safeMode": false, "updateChannel": "esr", "supportURL": "https://support.mozilla.org/1/firefox/78.4.1/Darwin/en-US/", "numTotalWindows": 1, "numRemoteWindows": 1, "remoteAutoStart": true, "autoStartStatus": 1, "policiesStatus": 0, "keyLocationServiceGoogleFound": true, "keySafebrowsingGoogleFound": true, "keyMozillaFound": true}, "securitySoftware": {"registeredAntiVirus": "", "registeredAntiSpyware": "", "registeredFirewall": ""}, "processes": {"remoteTypes": {"extension": 1, "privilegedmozilla": 1, "web": 3}, "maxWebContentProcesses": 8}, "lockedPreferences": {"dom.ipc.processCount.webIsolated": 1, "fission.autostart": false}, "media": {"currentAudioBackend": "audiounit-rust", "currentMaxAudioChannels": 2, "currentPreferredSampleRate": 44100, "audioOutputDevices": [{"name": "Internal Speakers", "groupId": "builtin-internal-mic|spk", "vendor": "Apple Inc.", "type": 2, "state": 2, "preferred": 15, "supportedFormat": 12336, "defaultFormat": 4096, "maxChannels": 2, "defaultRate": 44100, "maxRate": 96000, "minRate": 44100, "maxLatency": 18671, "minLatency": 253}], "audioInputDevices": [{"name": "Internal microphone", "groupId": "builtin-internal-mic|spk", "vendor": "Apple Inc.", "type": 1, "state": 2, "preferred": 15, "supportedFormat": 12336, "defaultFormat": 4096, "maxChannels": 2, "defaultRate": 44100, "maxRate": 96000, "minRate": 32000, "maxLatency": 9226, "minLatency": 24}]}, "accessibility": {"isActive": false, "forceDisabled": 0, "handlerUsed": false, "instantiator": ""}, "startupCache": {"DiskCachePath": "/Users/barbaralawrence/Library/Caches/Firefox/Profiles/xccvpano.default-esr/startupCache/startupCache.8.little", "IgnoreDiskCache": false, "FoundDiskCacheOnInit": true, "WroteToDiskCache": false}, "libraryVersions": {"NSPR": {"minVersion": "4.25.1", "version": "4.25.1"}, "NSS": {"minVersion": "3.53.1", "version": "3.53.1"}, "NSSUTIL": {"minVersion": "3.53.1", "version": "3.53.1"}, "NSSSSL": {"minVersion": "3.53.1", "version": "3.53.1"}, "NSSSMIME": {"minVersion": "3.53.1", "version": "3.53.1"}}, "userJS": {"exists": false}, "intl": {"localeService": {"requested": ["en-US"], "available": ["en-US"], "supported": ["en-US"], "regionalPrefs": ["en", "fr", "de", "zh-Hans", "zh-Hant", "ja", "es", "it", "nl", "ko", "pt", "pt-PT", "da", "fi", "nb", "sv", "ru", "pl", "tr", "ar", "th", "cs", "hu", "ca", "hr", "el", "he", "ro", "sk", "uk", "id", "ms", "vi"], "defaultLocale": "en-US"}, "osPrefs": {"systemLocales": ["en", "fr", "de", "zh-Hans", "zh-Hant", "ja", "es", "it", "nl", "ko", "pt", "pt-PT", "da", "fi", "nb", "sv", "ru", "pl", "tr", "ar", "th", "cs", "hu", "ca", "hr", "el", "he", "ro", "sk", "uk", "id", "ms", "vi"], "regionalPrefsLocales": ["en", "fr", "de", "zh-Hans", "zh-Hant", "ja", "es", "it", "nl", "ko", "pt", "pt-PT", "da", "fi", "nb", "sv", "ru", "pl", "tr", "ar", "th", "cs", "hu", "ca", "hr", "el", "he", "ro", "sk", "uk", "id", "ms", "vi"]}}, "sandbox": {"contentSandboxLevel": 3, "effectiveContentSandboxLevel": 3}, "graphics": {"numTotalWindows": 1, "numAcceleratedWindows": 1, "windowLayerManagerType": "OpenGL", "windowLayerManagerRemote": true, "windowUsingAdvancedLayers": false, "adapterDescription": "", "adapterVendorID": "0x8086", "adapterDeviceID": "0x0d22", "adapterRAM": 0, "adapterDrivers": "", "driverVendor": "", "driverVersion": "", "driverDate": "", "usesTiling": true, "contentUsesTiling": true, "offMainThreadPaintEnabled": false, "offMainThreadPaintWorkerCount": 0, "targetFrameRate": 60, "webgl1Renderer": "Intel Inc. -- Intel Iris Pro OpenGL Engine", "webgl1Version": "4.1 INTEL-8.28.37", "webgl1DriverExtensions": "GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_ATI_texture_mirror_once GL_NV_texture_barrier", "webgl1Extensions": "ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context", "webgl1WSIInfo": "CGL", "webgl2Renderer": "Intel Inc. -- Intel Iris Pro OpenGL Engine", "webgl2Version": "4.1 INTEL-8.28.37", "webgl2DriverExtensions": "GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_ATI_texture_mirror_once GL_NV_texture_barrier", "webgl2Extensions": "EXT_color_buffer_float EXT_float_blend EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context", "webgl2WSIInfo": "CGL", "info": {"AzureCanvasBackend": "skia", "AzureFallbackCanvasBackend": "none", "AzureContentBackend": "skia", "ApzWheelInput": 1, "ApzDragInput": 1, "ApzKeyboardInput": 1, "ApzAutoscrollInput": 1, "TileHeight": 512, "TileWidth": 512, "CMSOutputProfile": "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", "DisplayCount": 1, "Display0": "1920x1080 scale:1.000000"}, "featureLog": {"features": [{"name": "HW_COMPOSITING", "description": "Compositing", "status": "available", "log": [{"type": "default", "status": "available"}]}, {"name": "OPENGL_COMPOSITING", "description": "OpenGL Compositing", "status": "available", "log": [{"type": "default", "status": "available"}]}, {"name": "WEBRENDER", "description": "WebRender", "status": "opt-in", "log": [{"type": "default", "status": "opt-in", "message": "WebRender is an opt-in feature"}]}, {"name": "WEBRENDER_QUALIFIED", "description": "WebRender qualified", "status": "blacklisted", "log": [{"type": "default", "status": "available"}, {"type": "env", "status": "blacklisted", "message": "No qualified hardware"}]}, {"name": "WEBRENDER_COMPOSITOR", "description": "WebRender native compositor", "status": "disabled", "log": [{"type": "default", "status": "disabled", "message": "Disabled by default"}]}, {"name": "WEBRENDER_ANGLE", "description": "WebRender ANGLE", "status": "opt-in", "log": [{"type": "default", "status": "opt-in", "message": "WebRender ANGLE is an opt-in feature"}]}, {"name": "WEBRENDER_DCOMP_PRESENT", "description": "WebRender DirectComposition", "status": "opt-in", "log": [{"type": "default", "status": "opt-in", "message": "WebRender DirectComposition is an opt-in feature"}]}, {"name": "OMTP", "description": "Off Main Thread Painting", "status": "blocked", "log": [{"type": "default", "status": "available"}, {"type": "runtime", "status": "blocked", "message": "OMTP blocked before OSX 10.10"}]}, {"name": "WEBGPU", "description": "WebGPU", "status": "blocked", "log": [{"type": "default", "status": "disabled", "message": "Disabled by default"}, {"type": "runtime", "status": "blocked", "message": "WebGPU can only be enabled in nightly"}]}], "fallbacks": []}, "crashGuards": []}, "extensions": [{"name": "Adblock Plus - free ad blocker", "version": "3.10.2", "isActive": true, "id": "{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}"}, {"name": "Amazon.com", "version": "1.1", "isActive": true, "id": "amazondotcom@search.mozilla.org"}, {"name": "Bing", "version": "1.1", "isActive": true, "id": "bing@search.mozilla.org"}, {"name": "DuckDuckGo", "version": "1.0", "isActive": true, "id": "ddg@search.mozilla.org"}, {"name": "eBay", "version": "1.0", "isActive": true, "id": "ebay@search.mozilla.org"}, {"name": "Freshy Newtab and Search ", "version": "1.20.1106.1727", "isActive": true, "id": "{c5ffbd00-71e8-4603-a19b-860104b7ac62}"}, {"name": "Google", "version": "1.0", "isActive": true, "id": "google@search.mozilla.org"}, {"name": "Manuals Search", "version": "1.20.1028.1535", "isActive": true, "id": "{afdb6e5e-c989-4c5d-a2f1-abc06d7d0cfe}"}, {"name": "Recipes Search", "version": "1.20.1117.1914", "isActive": true, "id": "{e3bbae94-b660-4b40-b578-78c150cfd725}"}, {"name": "Wikipedia (en)", "version": "1.0", "isActive": true, "id": "wikipedia@search.mozilla.org"}, {"name": "Yahoo Search by MediaPlayer10", "version": "1.20.1028.1536", "isActive": true, "id": "{4932d1c2-0dc5-465d-8637-04c7c8aa1a39}"}], "features": [{"name": "DoH Roll-Out", "version": "1.3.0", "id": "doh-rollout@mozilla.org"}, {"name": "Firefox Screenshots", "version": "39.0.0", "id": "screenshots@mozilla.org"}, {"name": "Form Autofill", "version": "1.0", "id": "formautofill@mozilla.org"}, {"name": "Web Compat", "version": "11.0.0", "id": "webcompat@mozilla.org"}, {"name": "WebCompat Reporter", "version": "1.3.0", "id": "webcompat-reporter@mozilla.org"}], "modifiedPreferences": {}}
See also
My gmail has been lost in Firefox. How do I get it back?
Why can't my firefox browser work on facebook now?
Cannot access sync account
Firefox Monitor - Frequently asked questions
Firefox Accounts on support.mozilla.org
Firefox Better Web with Scroll

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

No replies
1 has this problem

blawrence6247@yahoo.com

3/31/21, 2:19 PM

I HAVE FOLLOWED FIREFOX INSTRUCTIONS, BUT STILL NOT ABLE TO GET INTO MY ACCOUNTS!!! WHAT ELSE CAN I DO? IF I TRASH FIREFOX WILL I BE ABLE TO FIND MY PREVIOUS ACCOUNTS TO GET INTO MY FILES AND E-MAILS??? THANK YOU FOR PROMPT REPLY!!!

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.

Ask the Community

Explore Our Help Articles

Search Support

Application

More Information

UNABLE TO GET INTO MY ACCOUNTS!!!