Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox isn't always compatible with logging onto my comcast email account. I have to clear the cache and then I'm able to back into my email account. Is there a way to permanently resolve this problem? Thanks.

  • 1 reply
  • 4 have this problem
  • 3 views
  • Last reply by cor-el

more options

Firefox isn't always compatible with logging onto my comcast email account. I have to clear the cache and then I'm able to get back into my email account. Is there a way to permanently resolve this problem? Thanks.

Firefox isn't always compatible with logging onto my comcast email account. I have to clear the cache and then I'm able to get back into my email account. Is there a way to permanently resolve this problem? Thanks.

Chosen solution

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
Read this answer in context 👍 2

All Replies (1)

more options

Chosen Solution

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"