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Archived

PDF file will not open

Firefox Other
jscher2000 -... replied 5 years ago
tlmcgrath
tlmcgrath

PDF file will not open in one application - opens fine in Edge and Chrome help please? Anyone?

PDF file will not open in one application - opens fine in Edge and Chrome help please? Anyone?
Attached screenshots

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer

Hmm, I'm not sure what is happening there. Does any of the following work in that popup window:

You could open Firefox's Web Console in the lower part of the tab and see whether there are any error messages that seen to be related to the problem. Either:

  • "3-bar" menu button > Web Developer > Web Console
  • (menu bar) Tools > Web Developer > Web Console
  • (Windows) Ctrl+Shift+k

Anything that sounds like it could be relevant?

You also could try reloading the tab using Ctrl+R or the F5 function key, and then watching for new messages.