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"The page isn’t redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies."

  • 4 replies
  • 1 has this problem
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  • Last reply by liz23

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My system requires me to log in to the internet when I start up. Usually I am given a message and asked to click on a link, which brings up my login page. Since yesterday I have been receiving the following message: The page isn’t redirecting properly

"Firefox has detected that the server is redirecting the request for this address in a way that will never complete.This problem can sometimes be caused by disabling or refusing to accept cookies." I have cleared my cookies and cache and restarted numerous times. This message keeps coming up. I am able to access my home page, but any attempt to click on bookmarked links results in this message, and occasionally it will refuse even that, telling me it's redirected me too many times. Apart from clearing my cookies cache, which doesn't help, what else can I do to fix this problem? Thanks

Chosen solution

Could you take a look at the following article on cookie settings to see whether you've restricted them more than the default: Websites say cookies are blocked - Unblock them.

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Chosen Solution

Could you take a look at the following article on cookie settings to see whether you've restricted them more than the default: Websites say cookies are blocked - Unblock them.

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Thanks for that info. I've checked and tried the suggestions in the article and will see if that fixes my problem.

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If you use a bookmark to access a specific page then instead navigate to this page starting with the main page or with the sign in page in case there is a problem with this bookmark.


You can remove all data stored in Firefox for a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History -> Show All History" or "View -> Sidebar -> History").

Using "Forget About This Site" will remove all data stored in Firefox for this domain like history and cookies and passwords and exceptions and cache, so be cautious. If you have a password or other data for that domain that you do not want to lose then make sure to backup this data or make a note.

You can't recover from this 'forget' unless you have a backup of involved files.

If you revisit a 'forgotten' website then data for that website will be saved once again.

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Thanks all, for your helpful advice. I deleted my entire history, rather than 'forgetting' about any particular site, as I was not sure where the problem originated. Things are now operating as normal.:)

Modified by liz23

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