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Need alternitive method to request refund.

  • 1 reply
  • 2 have this problem
  • 13 views
  • Last reply by JC

Keyser Soze
Keyser Soze
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I cannot request a refund without entering the VPN App. The App does not install due to compatibility issues. How do I request a refund other than through the app? I would prefer not to reject the payment via the credit card company

I cannot request a refund without entering the VPN App. The App does not install due to compatibility issues. How do I request a refund other than through the app? I would prefer not to reject the payment via the credit card company

All Replies (1)

JC
JC
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Hello,

You can log in to accounts.firefox.com with the Firefox account associated with the subscription, next to subscriptions, click on manage and you will have the option to Contact Support.