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need help with uploading new credit card information to account

When trying to upload a new credit card to replace the now retired card on file I am getting blocked with a message that states: " We could not determine your billing loc… (read more)

When trying to upload a new credit card to replace the now retired card on file I am getting blocked with a message that states: " We could not determine your billing location. Please verify your payment method information and try again."

I've reloaded the card information three times, along with the United States and my zip code. All are factual, but there is not a way to provide anymore information than asked for.

If "determine your billing location" has to do with where I'm currently online it's not going to match the zip code I provided, although that zip code is correct for the purpose of my credit card billing.

In short, I'd like to pay and continue service. Please respond to my email address with an alternate way to subscribe:

                      • @gmail.com (email removed)

Thanks

Open 1 27
Mozilla Monitor Manage billing
George Kitsoukakis replied 3 weeks ago

Data breach- Breach source: Hallmark Your exposed data: Email addresses and Phone numbers

Hallmark data breach, Hackers trying to use my debit card. A transaction for $0.00 was done using card 6937 from MISSOURI. Call 847-367-6800 with questions. Libertyville… (read more)

Hallmark data breach, Hackers trying to use my debit card. 

A transaction for $0.00 was done using card 6937 from MISSOURI. Call 847-367-6800 with questions.

Libertyville Bank & Trust Fraud Service Center URGENT: Suspicious Activity Detected on Your Card Your Card Ending in 6937 Case Number 10401232

Debit card has been suspended. I will be going to Wintrust Bank this morning to have a new debit card issued. Monthly AP's for Mozilla Monitor, please hold until new debit card has been activated.

Open 2 63
Mozilla Monitor Manage billing
James replied 3 weeks ago