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I can no longer access a website with Firefox, but I can with other browsers

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  • 4 have this problem
  • 335 views
  • Last reply by Roberto

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I occasionally visited this site https://referti-empoli.uslcentro.toscana.it/portalepaziente_user/user-login (it's a site managed by the local health authorities). I am reported that a safe connection cannot be established with the message PR_END_OF_FILE_ERROR. I am not shown any option to consider this site SAFE (no matter what, it's SAFE and I need to access it occasionally). I also use ESET anti-virus software. I can access through other browser, at least the show me it couldn't be safe but allow me to go on. I don't want to switch browser once in a while to navigate. I want to use Firefox in any case (or switch to another one that allows me to). How can I make it work (apart from deleting cache, temp files and history, which did not work)? Thank you.

Chosen solution

On my openSUSE laptop I got a prompt to enable TLS. I didn't get a screenshot, but I click enable and the site came up for me. Let me try my Win10 laptop.

Open Firefox In the address bar, type about:config and press Enter In the Search field, enter tls. Find and double-click the entry for security.tls.version.max Set the integer value to 3 to force protocol of TLS 1.2

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Chosen Solution

On my openSUSE laptop I got a prompt to enable TLS. I didn't get a screenshot, but I click enable and the site came up for me. Let me try my Win10 laptop.

Open Firefox In the address bar, type about:config and press Enter In the Search field, enter tls. Find and double-click the entry for security.tls.version.max Set the integer value to 3 to force protocol of TLS 1.2

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Just changing the one that say true works for me.

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Thank you so much jonzn4SUSE.

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