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page jumping down

  • 1 reply
  • 1 has this problem
  • Last reply by cor-el

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When I am on website, scrolling down slowly, the page suddenly jumps to the bottom and I have to scroll up to get back to where I was. How can I fix this?

All Replies (1)

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Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window

You may have switched on caret browsing. You can toggle caret browsing off/on by pressing F7 (Mac: fn + F7).

  • Options/Preferences -> General: Browsing
    remove checkmark: [ ] "Always use the cursor keys to navigate within pages"

Note that this is a Firefox accessibility feature.