Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
This thread was archived. Please ask a new question if you need help.
Archived

Refresh deleted everything

Firefox Troubleshooting
FredMcD replied
cstaten
cstaten

Hi! I just did a Firefox refresh to fix the slow browser issue and instead of saving all of my bookmarks and passwords, everything was deleted. I've tried to restore but that is failing as well. How do I get everything back?

Hi! I just did a Firefox refresh to fix the slow browser issue and instead of saving all of my bookmarks and passwords, everything was deleted. I've tried to restore but that is failing as well. How do I get everything back?

All Replies (2)

cstaten
cstaten Question owner

I'm not sure what happened but the problem eventually corrected itself while I was in the process of troubleshooting again.

FredMcD
FredMcD

As long as it's fixed. Well Done. Please flag your last post as Solved Problem as this can help others with similar problems.