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Login to att server imap mail account fails. Solved: use secure mail key instead of the account password.

  • 1 reply
  • 1 has this problem
  • 76 views
  • Last reply by sfhowes

Nehemiah25
Nehemiah25

In the past few weeks I have been unable to login to my att.net account on Thunderbird, even when I re-enter the password. I can get to my gmail accounts without a problem. The att.net account has the bulk of my emails. I attempted to repair the inbox but now cannot see the messages. I also cleared the cache. Prior to being totally unable to receive or send emails from this account, I often had to "retry" when login failed. Now that no longer works and I simply cannot access the att.net (Yahoo) account in Thunderbird but have to do everything in my browser.

In the past few weeks I have been unable to login to my att.net account on Thunderbird, even when I re-enter the password. I can get to my gmail accounts without a problem. The att.net account has the bulk of my emails. I attempted to repair the inbox but now cannot see the messages. I also cleared the cache. Prior to being totally unable to receive or send emails from this account, I often had to "retry" when login failed. Now that no longer works and I simply cannot access the att.net (Yahoo) account in Thunderbird but have to do everything in my browser.

Modified by Wayne Mery

Chosen solution

Confirm your AT&T settings, and enter a secure mail key instead of the account password.

https://www.att.com/support/article/dsl-high-speed/KM1010523/

https://support.mozilla.org/en-US/questions/1313640

https://support.mozilla.org/en-US/questions/1314254

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All Replies (1)

sfhowes
sfhowes
  • Top 25 Contributor

Chosen Solution

Confirm your AT&T settings, and enter a secure mail key instead of the account password.

https://www.att.com/support/article/dsl-high-speed/KM1010523/

https://support.mozilla.org/en-US/questions/1313640

https://support.mozilla.org/en-US/questions/1314254