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tab crashes when user clicks in textbox

  • 4 replies
  • 2 have this problem
  • 18 views
  • Last reply by cor-el

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When clicking in textbox on dialog box tab crashes out. It was working with firefox version 65. Tried in 71, 78ers and 82 version, its not working.

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Is this with all websites/pages, some, a few?


In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

Please, Do not post a screenshot ! !

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

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Report ID : 6a20e9a1-05e4-4656-847c-a4c61822f6d6 As of now encountered problem with one website

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FredMcD said

Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

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Tab crashes may not always offer to send a crash report.

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window

Boot the computer in Windows Safe Mode with network support to see if that has effect.

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