Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Add-ons: Adblocker

more options

When wanting to play a game it is said that the AdBlocker should be put off first. My steps are go to the main menu, add-ons and watch the list of my personal add-ons. I have no Adblocker in my settings in add-ons. Secondly there are many Ad Blockers and it is not said which one.

So where is this question coming from, from Mozilla itself? Anyway how do I make the Adblocker switched off then when there is no button shown at all? Might there be a failure in the provider of the game?

Chosen solution

Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content. You can click shield icon for more detail and possibly disable the protection.

You can check the Web Console for messages about blocked content.

Read this answer in context 👍 0

All Replies (5)

more options

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop

Helpful?

more options

No, the problem is still there after following up your advice.

Helpful?

more options

Furthermore I will attach an example of my "add-ons", there are none.

Helpful?

more options

Chosen Solution

Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content. You can click shield icon for more detail and possibly disable the protection.

You can check the Web Console for messages about blocked content.

Helpful?

more options

The problem has been solved. The above problem is no longer shown. Anyway, in my view, it has more to do with overall security of the visited website than it has with "ad-blocker". Thanks.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.