Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I keep getting a popup box with 'Available downloads for "-"

  • 6 replies
  • 1 has this problem
  • 21 views
  • Last reply by FredMcD

more options

This has only started happening, does anyone know why?

Attached screenshots

Chosen solution

Ended up being the 'Easy Video Downloader' add on. Disabled and ok

Read this answer in context 👍 0

All Replies (6)

more options

Please explain when/how this happens.

Helpful?

more options

When I open most websites, I havent been able to find out why some do but it doesnt always popup but once it does closing the popup and reloading the page usually pops up again.

Helpful?

more options

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window

Helpful?

more options

Had another look this morning, didn't change anything, cant get it to popup again.

Helpful?

more options

Chosen Solution

Ended up being the 'Easy Video Downloader' add on. Disabled and ok

Helpful?

more options

That was very good work. Well Done.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.