Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Search Engine

  • 2 replies
  • 1 has this problem
  • 28 views
  • Last reply by Lamar77705

more options

I am not able use Google search (on tab directly and even with opening google webpage and searching there)- search result is in Yahoo search. I have google as default search engine.

Thank you

Chosen solution

hi, unfortunately this sounds like an issue caused by adware/malware. please try to launch firefox in safemode once, then go to the firefox menu ≡ > add-ons > extensions panel & remove any suspicious entries (things that you have not installed intentionally, don't know what purpose they serve, toolbars, etc).

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

hi, unfortunately this sounds like an issue caused by adware/malware. please try to launch firefox in safemode once, then go to the firefox menu ≡ > add-ons > extensions panel & remove any suspicious entries (things that you have not installed intentionally, don't know what purpose they serve, toolbars, etc).

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

Helpful?

more options

Thank you for the prompt reply Philipp. Before I change my display name your responded. I had an unrecognizable extension, it was quick fix.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.