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something is wrong with synching

  • 2 replies
  • 1 has this problem
  • 5 views
  • Last reply by cor-el

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I did not turn on sync cannot turn it off there is a suspicious name in the sync box and it won't let me delete or change it

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One thing you can do is to delete the sync account. Later, create a new one.


You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

Helpful?

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What Sync box are you talking about ?
Do you see this in "Options/Preferences -> Sync" ?

You need to connect to a Firefox Account to be able to use Sync.

Did you connect to a Firefox Account ?

See also the Firefox Account Settings page.

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