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Login information is deleted everytime I close firefox

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

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Firefox is no longer remembering my logins. I had 100s out there. Started yesterday. I tried the login.json file and that did nothing. I tried db4 but I only have one copy of that file. I tried to synch with my phone, which seems to have some of the logins and it will not synch. My files are not marked to read only and I cannot find any setting that may have been tripped to prevent logins from saving. Any other ideas? Thank you.

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This is causing a huge problem for me. I have used firefox for years and years and have everything stored. They are not saving and disappearing when I do add new logins. I am not going to be able to use firefox if this continues. Any help out there at all?

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Is this only about logins stored in the Password Manager (Lockwise) or also about websites no longer remembering you ?

A detail like a website remembering you (log you in automatically) is stored in a cookie. You need to keep these cookies to make the website remember you, otherwise you will have to login again.

You can use these steps to make a website recognize and remember you:

  • create a cookie allow exception with the proper protocol (https:// or http://) to make a website remember you
  • use "Delete cookies and site data when Firefox is closed" to let cookies without allow exception expire when Firefox is closed
  • Options/Preferences -> Privacy & Security
    Cookies and Site Data: "Manage Permissions"

In case you use "Clear history when Firefox closes" or otherwise clear history.

  • do not clear the Cookies
  • do not clear the Site Preferences
  • clearing "Site Preferences" clears exceptions for cookies, images, pop-up windows, and software installation and exception for password and other website specific data
  • clearing "Cookies" will remove all selected cookies including cookies with an allow exception you may want to keep
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You can install the About Sync extension in Firefox 72 and newer on desktop to check what data is stored on the Sync server via the about:sync page provided by this extension.

You may have to close and restart Firefox to access the about:sync page added by this extension (see the about:about page for available about pages).