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Confirm Identity

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by cor-el

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After putting in my username and password, at a site I frequently access, it asks me a 'confirm identity' question. This happens each time I sign in, even though I check the box saying I am using a trusted computer.

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This choice might be stored in a cookie.

You can use these steps in cases where a website uses cookies to remember settings:

  • create a cookie allow exception with the proper protocol (https:// or http://) to make a website remember you
  • use "Delete cookies and site data when Firefox is closed" to let cookies without allow exception expire when Firefox is closed
  • Options/Preferences -> Privacy & Security
    Cookies and Site Data: "Manage Permissions"
  • Options/Preferences -> Privacy & Security
    Cookies and Site Data: "Exceptions"

In case you use "Clear history when Firefox closes" or otherwise clear history.

  • do not clear the Cookies
  • do not clear the Site Preferences
  • clearing "Site Preferences" clears exceptions for cookies, images, pop-up windows, and software installation and exception for password and other website specific data
  • clearing "Cookies" will remove all selected cookies including cookies with an allow exception you may want to keep

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