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firefox keeps crashing

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  • 1 has this problem
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  • Last reply by FredMcD

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bp-ae10ba29-d885-4662-b5f4-fafef0200618 6/18/2020, 12:52 PM View bp-e22a554c-dcc9-46c5-b2a0-4244a0200617 6/17/2020, 3:54 PM View bp-9a304b8d-d220-459a-81d3-ca2130200616 6/16/2020, 7:57 PM View bp-562949e2-cc31-4011-926b-6a5890200615 6/15/2020, 12:21 PM View bp-104005a4-aa95-4f73-bea0-bcdc90200613 6/13/2020, 5:54 PM View bp-0fd188e4-0825-45ca-86a7-d75b70200612

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bp-ae10ba29-d885-4662-b5f4-fafef0200618 Signature: js::GCMarker::processMarkStackTop

CPU Info warning family 20 model 2 stepping 0
"warning" "Possible AMD CPU bug related crash report"

Crash Reason EXCEPTION_ACCESS_VIOLATION_READ

atidxx64.dll = Advanced Micro

Attention Sumo's There are 12 related bug reports
+++++++++++++++++++++++++++++++++++++++++
bp-e22a554c-dcc9-46c5-b2a0-4244a0200617 Signature: RtlLookupFunctionEntry | RtlDispatchException | KiUserExceptionDispatch

CPU Info warning family 20 model 2 stepping 0
"warning" "Possible AMD CPU bug related crash report"

Crash Reason EXCEPTION_IN_PAGE_ERROR_READ / STATUS_IO_DEVICE_ERROR
+++++++++++++++++++++++++++++++++++++++++
bp-9a304b8d-d220-459a-81d3-ca2130200616 Signature: mozilla::ipc::FatalError | mozilla::ipc::IProtocol::HandleFatalError | mozilla::net::PHttpChannelChild::OnMessageReceived

CPU Info warning family 20 model 2 stepping 0
"warning" "Possible AMD CPU bug related crash report"

MOZ_CRASH Reason (Sanitized) :
IPDL error: "Error deserializing 'nsHttpHeaderArray'". abort()ing as a result.

Crash Reason EXCEPTION_BREAKPOINT

atidxx64.dll = Advanced Micro

Helpful?

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https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

https://support.mozilla.org/en-US/kb/firefox-takes-long-time-start-up

https://support.mozilla.org/en-US/kb/quick-fixes-if-your-firefox-slows-down


MemTest LAST UPDATED : 27/09/2013
Could you please run a tool from http://memtest.org/
in order to check the integrity of your RAM?

You will need a thumb or disk drive to install it on.


Do you let Windows handle the page file or did you set a fixed size ?

If you use a fixed size for the page file then try the former and let Windows handle the page file.

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