Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have to save to file that which I just want to print.

  • 6 replies
  • 1 has this problem
  • 43 views
  • Last reply by jscher2000

more options

Hi there,

Rather frustratingly, I can no longer just print, instead I have to save a file and then print from there. I have around 30 documents that I need to print each day and really could do without this extra useless action. I would be so grateful for any help with this issue.

Chosen solution

womblevw said

I can no longer just print, instead I have to save a file and then print from there.

What kind of documents are they? The first set of steps is directed toward PDFs or other kinds of documents that Firefox may suggest downloading rather than open in a tab.

womblevw said

Cannot find "Show Folder" in the first table ( Application Basics ) perhaps I am looking in the wrong place ?

Actually the button label changed to Open Folder in recent versions. There are a couple of these, and you're looking for the one on the "Profile Folder" row of the table.

Read this answer in context 👍 1

All Replies (6)

more options

Hello,

Try using the Applications panel of the Options page to change how Firefox handles those particular types of downloads. It sounds like PDF is the place to start:

"3-bar" menu button (or Tools menu) > Options

In the left column, click Applications. Firefox may pause for a few seconds while it loads the list. You should then see a box listing numerous different types of content. In the box above the list, type or paste pdf and Firefox should filter it to

Portable Document Format (PDF)

On the right side, if it says "Save File" change that to "Always Ask"

Any luck?

Now, if that doesn't work:

(1) There may be other content types the site is indicating for the attachments. You can scroll the full list looking for any others that are set to "Save File" and change those.

(2) The file which stores these preferences might have become corrupted. What we usually suggest in that case is as follows:

Open your current Firefox settings (AKA Firefox profile) folder using either

"3-bar" menu button > "?" button > Troubleshooting Information

(menu bar) Help > Troubleshooting Information

type or paste about:support in the address bar and press Enter

In the first table on the page, click the "Show Folder" button. This should launch a new window listing various files and folders in Windows Explorer.

Leaving that window open, switch back to Firefox and Exit, either:

"3-bar" menu button > "power" button

(menu bar) File > Exit

Pause while Firefox finishes its cleanup, then rename mimeTypes.rdf to something like mimeTypes.old.

Start Firefox back up, and it should build a new mimeTypes.rdf file from the Windows registry and plugin data. Normally your PDF viewer will be reset back to the built-one, but you can select Adobe Acrobat if you prefer. See: View PDF files in Firefox or choose another viewer .

Hope it helps. Thank You.

Modified by Shashank Shekhar

Helpful?

more options

thank you Shashank , already tried the first option, so will try your 2nd suggestion

Helpful?

more options

Cannot find "Show Folder" in the first table ( Application Basics ) perhaps I am looking in the wrong place ?

Helpful?

more options

Chosen Solution

womblevw said

I can no longer just print, instead I have to save a file and then print from there.

What kind of documents are they? The first set of steps is directed toward PDFs or other kinds of documents that Firefox may suggest downloading rather than open in a tab.

womblevw said

Cannot find "Show Folder" in the first table ( Application Basics ) perhaps I am looking in the wrong place ?

Actually the button label changed to Open Folder in recent versions. There are a couple of these, and you're looking for the one on the "Profile Folder" row of the table.

Helpful?

more options

Thank you Jscher2000, in my frustration I refreshed and was then given the option I needed but it does look as though it is still saving the files I am printing, so half the issue is resolved. I can print directly at least , just need to work out how to prevent browser saving files as well. Really do not need a mass of date stored on my p.c that I do not need. Thanks again for helping guys !!

Helpful?

more options

Well, anything your browser retrieves from the web is generally saved somewhere unless the site forbids it.

In the case of PDFs, that would usually be:

  • Open in Firefox's built-in viewer in a tab => saved in the web cache with pages, images, etc.
  • Select Open in Firefox's download dialog => saved in the system TEMP folder
  • Select Save in Firefox's download dialog => saved in the Downloads folder or a different folder you selected

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.