Scheduled maintenance: Thursday, September 24, between 11:30am and 13:30pm UTC. This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn’t solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Does anyone ever read feedback submitted through the Help menu?

  • 3 replies
  • 1 has this problem
  • 73 views
  • Last reply by MartyJames

more options

Is the Help menu the best way to submit feedback to Mozilla? Does anyone actually read it? I've submitted feedback that way before but it feels like no one saw it.

You don't even get a "sent" confirmation - all I get is a page saying something like "Your feedback will be used to improve Firefox", which doesn't confirm the feedback was sent!

I actually sent feedback about this last year, saying that the "sent" message should be clearer. But who knows if anyone saw it! LOL

Chosen solution

Hello MartyJames,

I'd like to believe that the feedback one submits using the page you
mentioned (Help => Submit Feedback), actually does get read .....
They will of course get inundated with all kinds of feedback.

Here are a few others ways to try :

Discourse  : https://discourse.mozilla.org/c/firefox-development

Reddit        : https://www.reddit.com/r/firefox/

Twitter        : https://twitter.com/firefox

Facebook   : https://www.facebook.com/Firefox

Read this answer in context 👍 1

All Replies (3)

more options

hii MartyJames,

If you want to leave feedback for Firefox developers, you can go to the Firefox Help menu and select Submit Feedback... or use this link. Your feedback gets collected at http://input.mozilla.org/, where a team of people read it and gather data about the most common issues.

Helpful?

more options

Chosen Solution

Hello MartyJames,

I'd like to believe that the feedback one submits using the page you
mentioned (Help => Submit Feedback), actually does get read .....
They will of course get inundated with all kinds of feedback.

Here are a few others ways to try :

Discourse  : https://discourse.mozilla.org/c/firefox-development

Reddit        : https://www.reddit.com/r/firefox/

Twitter        : https://twitter.com/firefox

Facebook   : https://www.facebook.com/Firefox

Helpful?

more options

Thank you both for very helpful answers! :-)

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.