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"Email Link" function is using wrong email account.

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  • 1 has this problem
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  • Last reply by springheel

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Having posted on the forum before, some of you know me and might know that I'm visually handicapped. Well I just moved over to Windows 10 this week and have been setting up my browser. Some of you know I like to "email links" to myself in others. Setting everything back up has been a chore but not overly difficult. There are some new quirks with Windows 10. That said, II was organizing the Overflow menu like I had it before, however, the first time I used the "email link' function was a little odd. At least at the time, it wasn't linked to the account I normally used, and I had to go through a set up process, that as you can see, defaulted this Mail program that is linked Microsoft (doesn't surprise me) and honestly, if I send using that program, and I sent things to two Gmail accounts as well as my personal IIP account, and I never get them. I could probably call Microsoft and they might rfix it, but it is Not the email acocunt I want to use to "email links" so I would like to disassociated that function with the Microsoft email and change the path to the email account that I normally use and that people are more familiar with. Is there anyway of doing this short of uninstalling Firefox and do a clean install again? Thank you.

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Assuming you have MS Office installed and you've made Outlook your default Email app at the system level, when you return to the Options page and look at your mailto choices, Firefox should now show Outlook as your default program:

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What type of email are you trying to send emails from? Is it a Gmail?

By default, the email feature often gets associated with Windows 10's default mail app. If you do to the Firefox options page and scroll down to the Applications section of the settings, you should see the mailto content type listed there. In the Action section, you can select what you want Firefox to do when you try to send an email.

Firefox comes with support for Gmail and Yahoo email builtin, but you can download actions for other email providers like AOL or Outlook.

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Thank you.

I switched it to Gmail, which is better tham "Mail." When you say download Outlook, do you mean the web mail based Outlook, and if so--how do I do that simply to have it available.

Although, I use Outlook in Office 2019. Previously, in Windows 7, it was defaulted to use the email account I used with Outlook in Office 7. Is that possible to do with the Outlook that I am using now? 

Again, thank you for the quick response. You guys are really great.

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After installing Office, I also had to persuade Windows that Mail was no longer the best app for email.

If you enter default apps in the Windows 10 search box, Windows should suggest the Default Apps control panel. One of the top options there is Email, and you should be able to click the Mail icon to open a drop-down and choose Outlook as your default app.

Note: the above is for Outlook installed on your computer, not Outlook in the cloud.

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Hey jscher2000,

I haven't quite got that far yet but have been meaning to do it. Thank you. I set my Outlook 2019 as the default. I need to go down that list.

I am trying to make that particular Outlook account the focus of the Email Link function as it was on my old machine.

Thank you.

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Chosen Solution

Assuming you have MS Office installed and you've made Outlook your default Email app at the system level, when you return to the Options page and look at your mailto choices, Firefox should now show Outlook as your default program:

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That did the trick. Mostly. I have three email accounts in my Outlook. One is the email I normally use from my ISP, and the other two are Gmail accounts.

I wonder, can I designate a default account in Outlook?

I will tell you why. I had called Microsoft last week, not wanting to subscribe to Office, and we are still able to purchase the Office 2019 license rather than subscribe, and of course I got a break because I've owned previous versions of Office.

So Microsoft wanted to verify my membership and I gave him my main Gmail address, because it is the one I generally use for log ins. He seemed a little stupified and questioned it but went ahead and modied my log in. Then it occured to me it was my old hotmail address. But it was too late and for all I know they couldn't revert it back to the hotmail address after it was changed. Consequently, all my log ins for Microsofte are that particular Gmail address. It cost me my old hotmail address that even if I log into Outlool.com I have to do it with a Gmails address.

Again, consequently, and this is because Windows 10 so integrated into everything Microsoft, every program I first open I have had to verify my identiy with that Gemail address--especially my Outlook 2019.

So even though I am using my Outlook 20019 to "email link" the return address is my Gamail. It will confuse everyone else more than it will me that if anyone replies it will go to my Gmail in my Outlook and not necessarily my address with my IP.

And I lost my very first email address, hotmail, that I really don't use that much anymore, Gmail is superior to Outlook.com as far as web mail goes, though Google is not without issues.

But I had that email for over twenty years.

In the end, I would like to specifically designate my IPs email, but I'm not sure if that will even be possible. I do not know had when I first opened the Outlook if it would have even taken that address.

But... you never know and I'm still learning.

Windows 10 won't accept my Zoomtext. And I have yet to figure out how to modify the dialogue boxes, but the toggle sites add-on and Stylus add on for Firefox helps me tremendously. I will always use the browser exclusively and this is the best support forum on the net.

Be safe wherever you are.

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Ha! I did it! I knew I could do it, but not without everyone's help. Thanks a lot guys. :)

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I haven't used Outlook with multiple accounts for a long time. What do you have set up now in Outlook -- just your Gmail account, as an IMAP account, or also the old Hotmail account, and/or also a second or third account on a different host?

On the Options tab of a new message, you can turn on the "From" field above the To/Cc/BCC so you can always know which account is being used.

I'm sure there is a way to persuade Outlook to use one of the accounts as the default, but I can't experiment with it myself.

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I always found it more difficult in the old versions, even more so in Outlook Express. I find it far easier in Outlook 2019, you simply press +Account in the File drop down and it's pretty much a Wizard, you enter you email address and hit enter and Outlook literally does all the work. I had an issue with one of the Gmail addresses but it was a Google security thing that the IT disabled.

It takes a little digging, but I found the old account property menus, selected the account I wanted to default and then ticked Make this Default account. I found the path by Googling my question and after than, and getting into more familiar territory, it was cake. So now when I hit Email Link, it uses my IPs address.

I've always used Office. But I don't want to subscribe 360 because it's just not worth it to me. I do what I do and that's all I do. I don't get overly involved in things and I certainly don't support social media. I work on my blogs, write in Word and hoard music.

It was very difficult to land a decent PC with this pandemic going on. I never realized it was what it was they're not talking about it on the news. My old techs have been waiting on machines from deel since the first of March, and Best Buy is a madhouse. I got lucky I was able to get the machine I did. It's no less than the one I had, I simply needed more storage. It was too expensive to add a second drive, if they could even do it, so the money I saved I spend on a Samsung T5 external SSD. Cost me less than 200 bucks I'm more than pleased and will probably get another in the future.

Now I have 1tb external drive with all my music, and what few files I do have, I'm only using about 300gs on the tb drive on the machine. All kinds of real estate.

I'm very happy with Office 2019. And I don't have to worry about a subscription. It wil pay for iteslf in just over a year. It only cost me 160 bucks. Should last a while. I pretty much have everything set up. Now I just need to poke around and see what I have on this thing. A new toy. Windows 10 reminds me of a video game with a mind of it's own.

)

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