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Problems connect to paypal from a vendors site.

  • 4 replies
  • 1 has this problem
  • 27 views
  • Last reply by peteskarbo

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When making a purchase using paypal, the popup appears but I can't connect. I have seen another issue here that was similar and the resolution was setting privacy.firstparty.isolate to false. I checked my setting and indeed it is 'false'. What next?

Chosen solution

Solved the issue by clearing out paypal cookies!

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Does not resolve the issue of connecting to paypal from a vendors site. Another user had a similar issue but his fix did not resolve mine.

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Hi, test in another browser; if it works, try turning off 'Enhanced Tracking Protection' for Paypal - and maybe also the vendor's site as well, in Firefox, by clicking the shield icon at the left-hand end of the address bar - Enhanced Tracking Protection in Firefox for desktop, then reload the site.

If that doesn't help, disable any ad blocker on Paypal - or the vendor's site, you may be using, then reload the site(s).

If your question is resolved by this or another answer, please help other users by marking the best reply as Solved. Thank you!

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I tried this. I work fine in a different browser. Turning off Enhanced Tracking had no effect. Still can not connect to PayPal.

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Chosen Solution

Solved the issue by clearing out paypal cookies!

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