X
Tap here to go to the mobile version of the site.

Support Forum

firefox wont let me stream videos on youtube or netflix

Posted

I just get this "an error has occurred" popup, which is confusing cause this all worked fine yesterday. My roommate says her video is working fine so it cant be the internet. I just want to watch youtube.

I just get this "an error has occurred" popup, which is confusing cause this all worked fine yesterday. My roommate says her video is working fine so it cant be the internet. I just want to watch youtube.
Quote

Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • Firefox 73.0
  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.13; rv:73.0) Gecko/20100101 Firefox/73.0
  • Support URL: https://support.mozilla.org/1/firefox/73.0/Darwin/en-US/

Extensions

  • AdBlock 3.37.0 (jid1-NIfFY2CA8fy1tg@jetpack)
  • Amazon.com 1.1 (amazondotcom@search.mozilla.org)
  • Bing 1.1 (bing@search.mozilla.org)
  • DuckDuckGo 1.0 (ddg@search.mozilla.org)
  • eBay 1.0 (ebay@search.mozilla.org)
  • Google 1.0 (google@search.mozilla.org)
  • Honey 11.11.4 (jid1-93CWPmRbVPjRQA@jetpack)
  • Twitter 1.0 (twitter@search.mozilla.org)
  • Wikipedia (en) 1.0 (wikipedia@search.mozilla.org)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription:
  • adapterDeviceID: 0x1626
  • adapterDrivers:
  • adapterRAM: 0
  • adapterVendorID: 0x8086
  • contentUsesTiling: True
  • crashGuards: []
  • driverDate:
  • driverVendor:
  • driverVersion:
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'disabled', u'description': u'Compositing', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'disabled', u'message': u'Disabled by pref', u'type': u'user'}], u'name': u'HW_COMPOSITING'}, {u'status': u'unavailable', u'description': u'OpenGL Compositing', u'log': [{u'status': u'unavailable', u'message': u'Hardware compositing is disabled', u'type': u'default'}], u'name': u'OPENGL_COMPOSITING'}, {u'status': u'unavailable-no-hw-compositing', u'description': u'WebRender', u'log': [{u'status': u'opt-in', u'message': u'WebRender is an opt-in feature', u'type': u'default'}, {u'status': u'unavailable-no-hw-compositing', u'message': u'Hardware compositing is disabled', u'type': u'runtime'}], u'name': u'WEBRENDER'}, {u'status': u'blacklisted', u'description': u'WebRender qualified', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'blacklisted', u'message': u'No qualified hardware', u'type': u'env'}], u'name': u'WEBRENDER_QUALIFIED'}, {u'status': u'disabled', u'description': u'WebRender native compositor', u'log': [{u'status': u'disabled', u'message': u'Disabled by default', u'type': u'default'}], u'name': u'WEBRENDER_COMPOSITOR'}, {u'status': u'available', u'description': u'Off Main Thread Painting', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'OMTP'}, {u'status': u'disabled', u'description': u'WebGPU', u'log': [{u'status': u'disabled', u'message': u'Disabled by default', u'type': u'default'}], u'name': u'WEBGPU'}]}
  • info: {u'DisplayCount': 1, u'TileHeight': 512, u'ApzWheelInput': 1, u'ApzDragInput': 1, u'ApzKeyboardInput': 1, u'ApzAutoscrollInput': 1, u'CMSOutputProfile': u'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', u'Display0': u'1440x900 scale:1.000000', u'TileWidth': 512, u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'none', u'AzureContentBackend': u'skia'}
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: {u'key': u''}
  • numTotalWindows: 3
  • offMainThreadPaintEnabled: True
  • offMainThreadPaintWorkerCount: 3
  • targetFrameRate: 60
  • usesTiling: True
  • webgl1DriverExtensions: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_ATI_texture_mirror_once GL_NV_texture_barrier
  • webgl1Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_disjoint_timer_query EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_rgtc EXT_texture_filter_anisotropic OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
  • webgl1Renderer: Intel Inc. -- Intel(R) HD Graphics 6000
  • webgl1Version: 4.1 INTEL-10.36.26
  • webgl1WSIInfo: CGL
  • webgl2DriverExtensions: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_ATI_texture_mirror_once GL_NV_texture_barrier
  • webgl2Extensions: EXT_color_buffer_float EXT_disjoint_timer_query EXT_float_blend EXT_texture_compression_rgtc EXT_texture_filter_anisotropic OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
  • webgl2Renderer: Intel Inc. -- Intel(R) HD Graphics 6000
  • webgl2Version: 4.1 INTEL-10.36.26
  • webgl2WSIInfo: CGL
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic
  • windowUsingAdvancedLayers: False

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No

Question owner

Just to be clear ive turned off hardware acceleration already it doesnt work

Just to be clear ive turned off hardware acceleration already it doesnt work
Was this helpful to you?
Quote
Eve
  • Top 25 Contributor
  • Administrator
65 solutions 397 answers

Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button Fx57Menu , click Help Fx57Help and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Mac: Hold the option key while starting Firefox.


When the Firefox Safe Mode window appears, select "Start in Safe Mode".

Fx68SafeMode

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.

'''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes). '''If Firefox is open,''' you can restart in Firefox Safe Mode from the Help menu: * Click the menu button [[Image:Fx57Menu]], click Help [[Image:Fx57Help]] and select ''Restart with Add-ons Disabled''. '''If Firefox is not running,''' you can start Firefox in Safe Mode as follows: * On Mac: Hold the '''option''' key while starting Firefox. When the Firefox Safe Mode window appears, select "Start in Safe Mode". ;[[Image:Fx68SafeMode]] '''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause. ''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.'' When you figure out what's causing your issues, please let us know. It might help others with the same problem.
Was this helpful to you?
Quote
Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.