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logging in

  • 5 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

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When I try to login it ask for my username and my password I enter them then it asked for the verification code so I put it but then it still doesn't log me in it tells me it's incorrect and it keeps doing it over and over how can I get logged in

All Replies (5)

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What's your computer system and Firefox version?

Is this with all websites/pages, some, a few?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

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Yes when I try to sign in the sync area

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It is a whole new computer so there is no history or nothing

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In case of issues try to login to the Firefox Account via this website.