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Firefox won't open a new window when I right click the icon

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I've had no problem with Firefox until yesterday. When I right-click the Firefox icon it won't open a new window. I've never had this problem before. At the time this occurred I started having problems with the Windows 10 start up not opening and not displaying my apps and the Windows Picture editor presenting me with a black screen and not allowing me to import photos from my camera or iPhone. I uninstalled and re-installed Firefox and it still doesn't open a new window when I right click the icon. I can't find information on how to solve this anywhere and am hoping someone here can help me. Thank you for any help you can provide.

I've had no problem with Firefox until yesterday. When I right-click the Firefox icon it won't open a new window. I've never had this problem before. At the time this occurred I started having problems with the Windows 10 start up not opening and not displaying my apps and the Windows Picture editor presenting me with a black screen and not allowing me to import photos from my camera or iPhone. I uninstalled and re-installed Firefox and it still doesn't open a new window when I right click the icon. I can't find information on how to solve this anywhere and am hoping someone here can help me. Thank you for any help you can provide.
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Additional System Details

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  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:72.0) Gecko/20100101 Firefox/72.0

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sneakerluv 0 solutions 1 answers

Problem is frequent with Win-10. It's been a problem OS since it was released and users have reported many types of situations like this. Here at our PC shop we cannot find a fix for much of the garbage that Win-10 vomits up on it's users, and we have been in business since OS 98 was released. Many of our customers beg for conversions to OS 8.0/8.1 and even OS 7. In your case, your best chance of a fix is a complete uninstall of FF and new download of a fresh copy.

Problem is frequent with Win-10. It's been a problem OS since it was released and users have reported many types of situations like this. Here at our PC shop we cannot find a fix for much of the garbage that Win-10 vomits up on it's users, and we have been in business since OS 98 was released. Many of our customers beg for conversions to OS 8.0/8.1 and even OS 7. In your case, your best chance of a fix is a complete uninstall of FF and new download of a fresh copy.
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Question owner

Actually, I did do a complete uninstall and re-install of Firefox but it didn't change anything. Thank you for your response

Actually, I did do a complete uninstall and re-install of Firefox but it didn't change anything. Thank you for your response
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FredMcD
  • Top 10 Contributor
4398 solutions 61709 answers

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''jingleny [[#question-1278577|said]]'' <blockquote> I started having problems with the Windows 10 start up </blockquote> First, start with; Perform a System File Check to fix corrupted system files '''Win 7, 8, 10, Vista:''' https://support.microsoft.com/en-us/kb/929833 '''Win XP:''' https://answers.microsoft.com/en-us/windows/forum/all/windows-xp-scan-and-fix-disk-errors/6fe2827a-4be6-4bc1-8083-5139b5aa3a3d Wiki - Windows 10 System File Check http://answers.microsoft.com/en-us/windows/wiki/windows_10-update/system-file-check-sfc-scan-and-repair-system-files/bc609315-da1f-4775-812c-695b60477a93
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jscher2000
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8962 solutions 73440 answers

jingleny said

When I right-click the Firefox icon it won't open a new window.

Are you using the "Jump List" that normally appears when you right-click an icon on the Windows 10 Task bar? Mine's a bit sluggish recently, takes a few seconds to appear. Is yours sluggish or completely missing in action, or is the problem that clicking "Open new window" in the Tasks section of the Jump List doesn't do anything?

''jingleny [[#question-1278577|said]]'' <blockquote> When I right-click the Firefox icon it won't open a new window. </blockquote> Are you using the "Jump List" that normally appears when you right-click an icon on the Windows 10 Task bar? Mine's a bit sluggish recently, takes a few seconds to appear. Is yours sluggish or completely missing in action, or is the problem that clicking "Open new window" in the Tasks section of the Jump List doesn't do anything?
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Question owner

I'm replying to FredMcD

My computer did something just now and everything is working perfectly again. Thank you for your response.

I'm replying to FredMcD My computer did something just now and everything is working perfectly again. Thank you for your response.
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FredMcD
  • Top 10 Contributor
4398 solutions 61709 answers

That is good. But, run the scans anyway.

That is good. But, run the scans anyway.
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Question owner

jscher2000 said

jingleny said
When I right-click the Firefox icon it won't open a new window.

Are you using the "Jump List" that normally appears when you right-click an icon on the Windows 10 Task bar? Mine's a bit sluggish recently, takes a few seconds to appear. Is yours sluggish or completely missing in action, or is the problem that clicking "Open new window" in the Tasks section of the Jump List doesn't do anything?

Thank you for the information. It seems to have resolved itself after being frozen for a bit.

''jscher2000 [[#answer-1285692|said]]'' <blockquote> ''jingleny [[#question-1278577|said]]'' <blockquote> When I right-click the Firefox icon it won't open a new window. </blockquote> Are you using the "Jump List" that normally appears when you right-click an icon on the Windows 10 Task bar? Mine's a bit sluggish recently, takes a few seconds to appear. Is yours sluggish or completely missing in action, or is the problem that clicking "Open new window" in the Tasks section of the Jump List doesn't do anything? </blockquote> Thank you for the information. It seems to have resolved itself after being frozen for a bit.
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Question owner

FredMcD said

jingleny said
I started having problems with the Windows 10 start up

First, start with; Perform a System File Check to fix corrupted system files

Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833 Win XP: https://answers.microsoft.com/en-us/windows/forum/all/windows-xp-scan-and-fix-disk-errors/6fe2827a-4be6-4bc1-8083-5139b5aa3a3d

Wiki - Windows 10 System File Check http://answers.microsoft.com/en-us/windows/wiki/windows_10-update/system-file-check-sfc-scan-and-repair-system-files/bc609315-da1f-4775-812c-695b60477a93

Thank you for the information!

''FredMcD [[#answer-1285691|said]]'' <blockquote> ''jingleny [[#question-1278577|said]]'' <blockquote> I started having problems with the Windows 10 start up </blockquote> First, start with; Perform a System File Check to fix corrupted system files '''Win 7, 8, 10, Vista:''' https://support.microsoft.com/en-us/kb/929833 '''Win XP:''' https://answers.microsoft.com/en-us/windows/forum/all/windows-xp-scan-and-fix-disk-errors/6fe2827a-4be6-4bc1-8083-5139b5aa3a3d Wiki - Windows 10 System File Check http://answers.microsoft.com/en-us/windows/wiki/windows_10-update/system-file-check-sfc-scan-and-repair-system-files/bc609315-da1f-4775-812c-695b60477a93 </blockquote> Thank you for the information!
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Question owner

Thank you for the information!

Thank you for the information!
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