X
Tap here to go to the mobile version of the site.

Support Forum

Can send email but can't receive

Posted

New to Thunderbird on Win 10. Set up a POP3 account. On the bottom of the window it shows connected to incoming mail server but when I select get messages I get none. I can send messages just fine but can't receive.

New to Thunderbird on Win 10. Set up a POP3 account. On the bottom of the window it shows connected to incoming mail server but when I select get messages I get none. I can send messages just fine but can't receive.

Chosen solution

Try these settings:

incoming POP server: mail.sasktel.net port: 995 connection security: SSL/TLS authentication: normal password User Name: full email address

outgoing SMTP server: smtp.sasktel.net port: 587 connection security: STARTTLS authentication: normal password User Name: full email address

https://support.sasktel.com/app/answers/detail/a_id/15455

Consider an IMAP setup if you want to sync mail between several devices, computers or phones. Add the account to TB as IMAP, as you can't change from POP to IMAP just by changing the settings.

Read this answer in context 1
Quote

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:72.0) Gecko/20100101 Firefox/72.0

More Information

sfhowes
  • Top 10 Contributor
1931 solutions 9669 answers

What are your POP server settings in Tools/Account Settings, Server Settings? Substitute username for your real User Name.

What are your POP server settings in Tools/Account Settings, Server Settings? Substitute username for your real User Name.
Was this helpful to you?
Quote

Question owner

I was previously using Outlook 2003. I believe I have Thunderbird set up with the same settings. Here are my server settings.

I was previously using Outlook 2003. I believe I have Thunderbird set up with the same settings. Here are my server settings.
Was this helpful to you?
Quote
sfhowes
  • Top 10 Contributor
1931 solutions 9669 answers

Chosen Solution

Try these settings:

incoming POP server: mail.sasktel.net port: 995 connection security: SSL/TLS authentication: normal password User Name: full email address

outgoing SMTP server: smtp.sasktel.net port: 587 connection security: STARTTLS authentication: normal password User Name: full email address

https://support.sasktel.com/app/answers/detail/a_id/15455

Consider an IMAP setup if you want to sync mail between several devices, computers or phones. Add the account to TB as IMAP, as you can't change from POP to IMAP just by changing the settings.

Try these settings: incoming POP server: mail.sasktel.net port: 995 connection security: SSL/TLS authentication: normal password User Name: full email address outgoing SMTP server: smtp.sasktel.net port: 587 connection security: STARTTLS authentication: normal password User Name: full email address https://support.sasktel.com/app/answers/detail/a_id/15455 Consider an IMAP setup if you want to sync mail between several devices, computers or phones. Add the account to TB as IMAP, as you can't change from POP to IMAP just by changing the settings.
Was this helpful to you? 1
Quote

Question owner

You were very helpful. Thanks.

You were very helpful. Thanks.
Was this helpful to you?
Quote
Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.