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What do I do when I click on a link and I get...'No URL found for this tracker ID'

  • 8 replies
  • 1 has this problem
  • Last reply by fiveforth

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Hello! When I try to open up a link from emails, I get this response... 'No URL found for this tracker ID' Can you please help me with this? Thank you!

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Is this with all links, some, a few?

Right-click on a link and select Copy Link Then on this forum, Paste the link into the reply box.

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Thanks so much Fred for mentioning the Right-click!

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Is the problem fixed?

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The problem isn't fixed which I still want to figure out. In the meantime, I'm opening links with the right click. Any other suggestions?

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I don't know what the problem is.

A post was flagged as Solved Problem. If the problem is not solved, please remove that flag. If you don’t, others that can help may not read this post.

Go to that message, and use the Undo link to its right.

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If you can open the link via the right-click context menu or possibly by pasting the URL in the location/address bar then you may have an extension that is modifying the URL when you left-click.

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
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Thanks for sending!