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Firefox Issues opening jpgs and PDF files

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When I try to open the file CREME VISGAE LAVANDE .jpg for example, Firefox will open 4 tabs in a new window. Each tab, is the document name divided by "websites" like this:

Tab 1: file:///C:/Users/amorera/AppData/Local/Temp/CREME Tab 2: http://www.visgae.com/ Tab 3: http://ww8.lavande.com/ Tab 4: http://www..jpg/

The image won't show in Firefox as it usually did some hours ago. I tried a Cookies/Cache cleaning process, didn't work. Restarting w/o add on, didn't work.

I had to, open the file containing the download and open the image using the windows tool.

With PDFs, every time I download an file, it will show an error message saying that the file couldn't be found. Same as before, only manually opening from windows will work

When I try to open the file CREME VISGAE LAVANDE .jpg for example, Firefox will open 4 tabs in a new window. Each tab, is the document name divided by "websites" like this: Tab 1: file:///C:/Users/amorera/AppData/Local/Temp/CREME Tab 2: http://www.visgae.com/ Tab 3: http://ww8.lavande.com/ Tab 4: http://www..jpg/ The image won't show in Firefox as it usually did some hours ago. I tried a Cookies/Cache cleaning process, didn't work. Restarting w/o add on, didn't work. I had to, open the file containing the download and open the image using the windows tool. With PDFs, every time I download an file, it will show an error message saying that the file couldn't be found. Same as before, only manually opening from windows will work
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Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:68.0) Gecko/20100101 Firefox/68.0

More Information

RashanH 1 solutions 44 answers

Hello AndreyStevn,

This seems FF doesn't manage to identify and navigate to files properly with special chars. This could be also cause for security issues. FireFox developer team will look about this issue.

Regards.

Hello AndreyStevn, This seems FF doesn't manage to identify and navigate to files properly with special chars. This could be also cause for security issues. FireFox developer team will look about this issue. Regards.
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cor-el
  • Top 10 Contributor
  • Moderator
17670 solutions 159854 answers

You should never select Firefox as the application to handle a file when you get an 'open with' dialog. Firefox wouldn't ask if it was able to handle this file. You may run into this issue:

In this case it looks that the problem is with space characters in the filename that causes Firefox to open each of the words in a a tab. Just save the image or open it in an image viewer, that should work properly. Note that best is to use underscore (_) characters or dashes (-) instead of spaces in a file name to avoid issues.

You should never select Firefox as the application to handle a file when you get an 'open with' dialog. Firefox wouldn't ask if it was able to handle this file. You may run into this issue: *https://support.mozilla.org/en-US/kb/Firefox+keeps+#opening+#many+tabs+or+windows In this case it looks that the problem is with space characters in the filename that causes Firefox to open each of the words in a a tab. Just save the image or open it in an image viewer, that should work properly. Note that best is to use underscore (_) characters or dashes (-) instead of spaces in a file name to avoid issues.
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