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Menu disappears when Firefox is active and not full screen (MacOS Catalina)

  • 3 replies
  • 2 have this problem
  • 10 views
  • Last reply by DoctahJ

DoctahJ
DoctahJ

Running latest version of Catalina and Firefox for MacOS. The only thing I can see is the black apple and the word Firefox in the upper left hand corner. Menu is active if I roll the cursor over it but I can only read a couple of dropdown items. Anyone else having this problem? Screenshot attached.

Running latest version of Catalina and Firefox for MacOS. The only thing I can see is the black apple and the word Firefox in the upper left hand corner. Menu is active if I roll the cursor over it but I can only read a couple of dropdown items. Anyone else having this problem? Screenshot attached.
Attached screenshots

Chosen solution

this user found grammarly was causing their menu bar problem on their imac

I would see if maybe one of your extensions or add ons is causing the issue. Does it still happen in a private window?

Might be worth trying to refresh your Firefox. You can follow the instructions here (includes a handy button you can press to initiate it)

This article also recommends a refresh to try and correct this issue.

Read this answer in context 👍 0

All Replies (3)

Eve
Eve

Chosen Solution

this user found grammarly was causing their menu bar problem on their imac

I would see if maybe one of your extensions or add ons is causing the issue. Does it still happen in a private window?

Might be worth trying to refresh your Firefox. You can follow the instructions here (includes a handy button you can press to initiate it)

This article also recommends a refresh to try and correct this issue.

cor-el
cor-el
  • Moderator

Try to uninstall (drag the Firefox application to the Trash) and reinstall Firefox.

Your personal data like bookmarks is stored in the Firefox profile folder, so you won't lose personal data when you reinstall or update Firefox, but make sure NOT to remove personal data when you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data.

DoctahJ
DoctahJ Question owner

The Refresh solved it instantly. Thanks for the help!