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1Password extension inoperative with 72.0b1

Posted

Extension appears in toolbar and extensions detail window, but clicking on the icon does nothing. New since latest beta installed.

Extension appears in toolbar and extensions detail window, but clicking on the icon does nothing. New since latest beta installed.

Chosen solution

Does right clicking on the icon also not work? It's completely unresponsive? Just need a little more detail. I installed the 1password extension for 72.01b and it works on my end.

Have you tried removing and reinstalling? You should be able to log back in and restore all your saved passwords without losing your data if you do this.

Let me know what happens.

Thanks.

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Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • Firefox 72.0b1
  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:72.0) Gecko/20100101 Firefox/72.0
  • Support URL: https://support.mozilla.org/1/firefox/72.0/Darwin/en-US/

Extensions

  • 1Password extension (desktop app required) 4.7.5.90 (onepassword4@agilebits.com)
  • Amazon.com 1.1 (amazondotcom@search.mozilla.org)
  • Bing 1.0 (bing@search.mozilla.org)
  • DuckDuckGo 1.0 (ddg@search.mozilla.org)
  • eBay 1.0 (ebay@search.mozilla.org)
  • Evernote Web Clipper 6.13.3 ({E0B8C461-F8FB-49b4-8373-FE32E9252800})
  • Facebook Container 2.0.3 (@contain-facebook)
  • Ghostery – Privacy Ad Blocker 8.4.5 (firefox@ghostery.com)
  • Google 1.0 (google@search.mozilla.org)
  • HTTPS Everywhere 2019.11.7 (https-everywhere@eff.org)
  • Popup blocker for FF: Poper Blocker 4.0.8.6 ({bee8b1f2-823a-424c-959c-f8f76c8b2306})
  • Twitter 1.0 (twitter@search.mozilla.org)
  • Whatsapp popup & blur 1.0.0 ({3c1c07f7-e88f-4278-a8d8-aa1346c83175})
  • Wikibuy from Capital One 0.1.433 ({aff8af88-06a9-4eee-b383-3af08c47b8c8})
  • Wikipedia (en) 1.0 (wikipedia@search.mozilla.org)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription:
  • adapterDeviceID: 0x67ef
  • adapterDrivers:
  • adapterRAM: 0
  • adapterVendorID: 0x1002
  • contentUsesTiling: True
  • crashGuards: []
  • driverDate:
  • driverVendor:
  • driverVersion:
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  • numAcceleratedWindows: 2
  • numTotalWindows: 2
  • offMainThreadPaintEnabled: True
  • offMainThreadPaintWorkerCount: 3
  • targetFrameRate: 60
  • usesTiling: True
  • webgl1DriverExtensions: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_depth_bounds_test GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_mirror_clamp GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_ATI_texture_mirror_once GL_NV_texture_barrier
  • webgl1Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_disjoint_timer_query EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_rgtc EXT_texture_filter_anisotropic OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
  • webgl1Renderer: ATI Technologies Inc. -- AMD Radeon Pro 555 OpenGL Engine
  • webgl1Version: 4.1 ATI-3.2.24
  • webgl1WSIInfo: CGL
  • webgl2DriverExtensions: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_depth_bounds_test GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_mirror_clamp GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_ATI_texture_mirror_once GL_NV_texture_barrier
  • webgl2Extensions: EXT_color_buffer_float EXT_disjoint_timer_query EXT_float_blend EXT_texture_compression_rgtc EXT_texture_filter_anisotropic OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
  • webgl2Renderer: ATI Technologies Inc. -- AMD Radeon Pro 555 OpenGL Engine
  • webgl2Version: 4.1 ATI-3.2.24
  • webgl2WSIInfo: CGL
  • windowLayerManagerRemote: True
  • windowLayerManagerType: OpenGL
  • windowUsingAdvancedLayers: False

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
evhenry
  • Top 25 Contributor
  • Administrator
15 solutions 89 answers

Chosen Solution

Does right clicking on the icon also not work? It's completely unresponsive? Just need a little more detail. I installed the 1password extension for 72.01b and it works on my end.

Have you tried removing and reinstalling? You should be able to log back in and restore all your saved passwords without losing your data if you do this.

Let me know what happens.

Thanks.

Does right clicking on the icon also not work? It's completely unresponsive? Just need a little more detail. I installed the 1password extension for 72.01b and it works on my end. Have you tried removing and reinstalling? You should be able to log back in and restore all your saved passwords without losing your data if you do this. Let me know what happens. Thanks.
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cor-el
  • Top 10 Contributor
  • Moderator
17569 solutions 158915 answers

Did you check the Browser Console for messages related to this extension ?

Did you check the Browser Console for messages related to this extension ? *https://developer.mozilla.org/en-US/Tools/Browser_Console
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Question owner

Console shows errors, copied to belows, but none is identified as specifically 1Password.

[Exception... "Component returned failure code: 0x80040111 (NS_ERROR_NOT_AVAILABLE) [nsIContentSniffer.getMIMETypeFromContent]" nsresult: "0x80040111 (NS_ERROR_NOT_AVAILABLE)" location: "JS frame :: resource:///modules/FaviconLoader.jsm :: onStopRequest :: line 277" data: no] FaviconLoader.jsm:277:24 [Exception... "Component returned failure code: 0x80070057 (NS_ERROR_ILLEGAL_VALUE) [nsIDOMWindowUtils.addSheet]" nsresult: "0x80070057 (NS_ERROR_ILLEGAL_VALUE)" location: "JS frame :: resource://gre/modules/ExtensionCommon.jsm :: runSafeSyncWithoutClone :: line 75" data: no] ExtensionCommon.jsm:75:12 Unchecked lastError value: Error: Promised response from onMessage listener went out of scope Browser.js:3 Promise resolved after context unloaded 6 content.index.js:583 NS_NOINTERFACE: Component returned failure code: 0x80004002 (NS_NOINTERFACE) [nsIWebProgress.DOMWindow] WebNavigationContent.js:271 Unchecked lastError value: Error: Could not establish connection. Receiving end does not exist. background.index.js:1806 Unchecked lastError value: Error: Could not establish connection. Receiving end does not exist. background.index.js:1806 LoginRecipes: getRecipes: falling back to a synchronous message for: https://support.mozilla.org LoginRecipes.jsm:265:9

Console shows errors, copied to belows, but none is identified as specifically 1Password. [Exception... "Component returned failure code: 0x80040111 (NS_ERROR_NOT_AVAILABLE) [nsIContentSniffer.getMIMETypeFromContent]" nsresult: "0x80040111 (NS_ERROR_NOT_AVAILABLE)" location: "JS frame :: resource:///modules/FaviconLoader.jsm :: onStopRequest :: line 277" data: no] FaviconLoader.jsm:277:24 [Exception... "Component returned failure code: 0x80070057 (NS_ERROR_ILLEGAL_VALUE) [nsIDOMWindowUtils.addSheet]" nsresult: "0x80070057 (NS_ERROR_ILLEGAL_VALUE)" location: "JS frame :: resource://gre/modules/ExtensionCommon.jsm :: runSafeSyncWithoutClone :: line 75" data: no] ExtensionCommon.jsm:75:12 Unchecked lastError value: Error: Promised response from onMessage listener went out of scope Browser.js:3 Promise resolved after context unloaded 6 content.index.js:583 NS_NOINTERFACE: Component returned failure code: 0x80004002 (NS_NOINTERFACE) [nsIWebProgress.DOMWindow] WebNavigationContent.js:271 Unchecked lastError value: Error: Could not establish connection. Receiving end does not exist. background.index.js:1806 Unchecked lastError value: Error: Could not establish connection. Receiving end does not exist. background.index.js:1806 LoginRecipes: getRecipes: falling back to a synchronous message for: https://support.mozilla.org LoginRecipes.jsm:265:9
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Question owner

evhenry:

Right clicking the icon in the topmost window bar shows a menu of three items - preferences, open 1Password (it IS open), and quit completely. I attempted to remove and replace, but Firefox blocks this effort after removal and before the download.

evhenry: Right clicking the icon in the topmost window bar shows a menu of three items - preferences, open 1Password (it IS open), and quit completely. I attempted to remove and replace, but Firefox blocks this effort after removal and before the download.
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Question owner

The 1Password tech support group suggested special logging software. Review of that log revealed some remnants of old versions of 1Password were buried deep within a library. After removing them and rebooting the machine, all is well.

The 1Password tech support group suggested special logging software. Review of that log revealed some remnants of old versions of 1Password were buried deep within a library. After removing them and rebooting the machine, all is well.
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