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Last Firefox update does not download graphics. How do I re-install a later Firefox update with add-ons??

Nessa
Nessa
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Firefox worked perfectly: Until last update! I can no longer download graphics from internet to update weekly reports. I am using a MacOS with Firefox as default browser. Mac downloads ALL the graphics from internet when using SAFARI browser. I don't know how to remove this last update and keep using the previous update which was perfect, or to re-install a later updated version of Firefox with add-ons. I am not computer knowledgeable!!

Firefox worked perfectly: Until last update! I can no longer download graphics from internet to update weekly reports. I am using a MacOS with Firefox as default browser. Mac downloads ALL the graphics from internet when using SAFARI browser. I don't know how to remove this last update and keep using the previous update which was perfect, or to re-install a later updated version of Firefox with add-ons. I am not computer knowledgeable!!

All Replies (3)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Hi NessaT, I'm sorry to hear about this problem.

Are you able to view images on screen but you're not able to save them? Or you can't even view them on screen?

Does it affect all websites, or is a mix of some sites working and some sites not working?

Double-check content blockers

Firefox's Content Blocking feature and extensions that counter ads and tracking may break websites that embed third party content (meaning, from a secondary server).

(A) Do you see a shield icon toward the left end of the address bar, near the lock icon? More info on managing the Tracking Protection feature in this article: Content Blocking.

(B) Extensions such as Adblock Plus, Blur, Disconnect, Ghostery, NoScript, Privacy Badger, uBlock Origin or uMatrix should provide toolbar buttons to manage blocked content in a page. There may or may not be a number on the icon indicating the number of blocked items; you may need to click the button to see what's going on and test whether you need to make an exception for this site.

Any improvement?

Nessa
Nessa Question owner
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NO, I re-installed Firefox: now I cannot even LOG IN to browse!! What a mess! Perfect browser has messed up!!!! I don't know enough to fix this. I don't know HOW to solve it!! I used to download webpage links to check on later - all video links from youtube: now the graphic images no longer show or print, but images show up with Safari. I don't USE Safari! I update reports weekly, and now I have to log on to Safari to print the graphics for each report. When I re-installed, the FF structure totally changed, and now I can not find the logon PAGE to start browsing without GOING through a SIGN UP page, where it ENDS. I have repeated this mess, numerous times. What happened to this browser? I have gone through Apple ID, Apple password, Google and password, and last, FIREFOX!! I updated everything I can think of: I can't even BROWSE!

I have graduated into an 83 yr old IDIOT, after using Firefox for YEARS. This mess has been going on since September when Firefox update messed it up.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Hi Nessa, about this part:

This mess has been going on since September when Firefox update messed it up.

The problem started with Firefox 69 in September, and not the Firefox 70 update last week?

If it started last week:

Firefox 70.0 had a problem for several users where storage stopped working so numerous websites could not load properly. This was fixed in a patch the other day, which is Firefox 70.0.1. If you haven't had time to update yet, could you try that? See: Update Firefox to the latest release.