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I get "Primary account email required" when trying to create a new account, even after removing the email as secondary from my other account.

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I'm trying to set up a new account using new@example.com but I keep getting a "Primary account email required" message. I found new@example.com was set as a secondary email for the old@example.com account. I removed it and old@example.com no longer has a secondary email, but I'm still getting the "Primary account email required" message.

I'm trying to set up a new account using new@example.com but I keep getting a "Primary account email required" message. I found new@example.com was set as a secondary email for the old@example.com account. I removed it and old@example.com no longer has a secondary email, but I'm still getting the "Primary account email required" message.
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  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:71.0) Gecko/20100101 Firefox/71.0

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N!rvanA- 0 solutions 3 answers

Try clearing all data and try again

Try clearing all data and try again
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I assume you meant clear everything under the history, but that didn't work. I get the same message even if I use a different broswer on a different PC. So I suspect it's a problem with the account and not the browser.

I assume you meant clear everything under the history, but that didn't work. I get the same message even if I use a different broswer on a different PC. So I suspect it's a problem with the account and not the browser.
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