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Can't contact one particular web site from an email link

  • 23 replies
  • 1 has this problem
  • 44 views
  • Last reply by FredMcD

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2 months ago the email links to articles that I had been using for years stopped working. Error message says can't connect with the web site. This is a very popular web site.

All Replies (20)

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Can you copy the link in the message and post it here?

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Don't know what you mean. Do you want the error message or the email? Don't know how to "post" it.

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I sent you a private message.

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I received the newsletter. I had no problem with the links in it.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

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I still get the We can’t connect to the server at u1584542.ct.sendgrid.net. message when I click on the links.

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Try to copy and paste link or use private mode.

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Thanks for your response. Another person is already helping me.

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I don't know what http://u1584542.ct.sendgrid.net/ is, but I get; 404 Not Found


dennisedds said

Thanks for your response. Another person is already helping me.

If others also post advice, check it out. You might find the answer you need.

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Don't know what to do next. Any suggestions?

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I called for more help.

Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia

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I'm not sure what you mean by "try Secure websites".

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A Secure website has https: at the beginning of its address.

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I'm sorry , I don't get what this is supposed to indicate. I am able to access all websites, including the one for the organization that sends me this email. It's only a problem when I click on the link in the email.

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Are you accessing the e-mail using a web browser or an e-mail browser?

Open the message. Right-click on the link and select Copy Link. Now paste the link here.

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When I used your link, I end up at;

https://www.dailykos.com/stories/2019/10/5/1890300/-Second-whistleblower-could-be-about-to-blow-the-top-off-Trump-s-cover-up?detail=emaildkre


It looks like your problem maybe there is a problem with re-directs.

Old information: Please note that this issue appears to be caused by the Amazon Assistant For Firefox add-on



http://kb.mozillazine.org/The_page_isn't_redirecting_properly Not Redirecting properly = cookies


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration {web link} in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

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Tried all of the above and am still having the same problem. Should I start in Safe Mode and Refresh or not?

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This is very complicated and I don't know how to print out the instructions so I can see what to do while I am in Firefox changing a bunch of stuff. What order do I do them in?

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The redirect is done via a location header in the HTTP response headers.

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