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when saving an file as save file as, i get strange variable file names characters

  • 7 replies
  • 3 have this problem
  • 64 views
  • Last reply by FredMcD

vliegeruit
vliegeruit

Hi Guys when saving as save as an image or other file from browser , i want to write fill the name like image1, but i am getting all kind of weird diffrent characters, but be aware its not the setting of the keyboard thats set in unicode. but wehn i press for example the M get an W pressing the K again it gives a totally diffrent character like R or an number which makes no sense at all , anyone any idea ?

Hi Guys when saving as save as an image or other file from browser , i want to write fill the name like image1, but i am getting all kind of weird diffrent characters, but be aware its not the setting of the keyboard thats set in unicode. but wehn i press for example the M get an W pressing the K again it gives a totally diffrent character like R or an number which makes no sense at all , anyone any idea ?

Chosen solution

Hi vliegeruit, do you use any "anti-keylogger" software?

For example, the Keystroke Encryption feature of HitmanPro.Alert discussed in this thread: See: https://support.mozilla.org/questions/1265534

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All Replies (7)

FredMcD
FredMcD

Does this happen with your other programs?

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor

Chosen Solution

Hi vliegeruit, do you use any "anti-keylogger" software?

For example, the Keystroke Encryption feature of HitmanPro.Alert discussed in this thread: See: https://support.mozilla.org/questions/1265534

vliegeruit
vliegeruit Question owner

Thanks i am gonna try both options to see what happens i use indead hitmanpro so maybe there some not right in the settings I will let you guys know when i have tried

vliegeruit
vliegeruit Question owner

thanks i have opted out in hitman pro the keystoke encryption that worked for me , thanks !!!!

EJ
EJ

I've got this same issue - random characters come up whenever I'm typing into a "Save As" or "File Upload" FF dialog box. Same as the OP - Win10 and FF 69.0 However, I don't have any anti-keylogger software running AFAIK. I tried running FF in safe mode, disabling my AV (Sophos Home), reinstalling FF 69.0 - nothing helps.

Tried this in MS Edge and it works fine.

EJ
EJ

Found my own answer in a Chrome support forum post: Sophos Home does have anti-keylogger features that apparently impact Win10 1903. Sophos spells out options to work around the issue. I disabled it and it now works.

FredMcD
FredMcD

That was very good work. Well done.