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Tabs keep crashing - very frequent, started 2 days ago.

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Started yesterday, Aug 1st. My tabs keep crashing, frequently. I have not changed anything on my computer that I know of; although I do get some automatic updates. I'm not very technical, and not quite sure what to do next. Here are some of the crash report numbers

bp-ade01c78-70fa-4444-9638-dc8970190802	8/2/2019 12:22 PM
bp-c01b3868-7c98-4c5c-9691-8a1ea0190802	8/2/2019 11:51 AM
bp-c743a74e-2a3f-4b0d-b31e-3548b0190802	8/2/2019 11:51 AM
bp-2676db57-8110-48ea-9984-7f8670190802	8/2/2019 11:51 AM
bp-cfbf68ee-401c-4393-b509-e7ed90190802	8/2/2019 11:51 AM
bp-0cc0568e-b666-4f53-8053-447da0190802	8/2/2019 11:51 AM
bp-66d3d5db-b48f-481e-b613-f47a70190802	8/2/2019 11:51 AM
bp-2f4c94dd-b07f-4a43-bd6c-cbdac0190802	8/2/2019 11:51 AM
bp-00e26a86-7574-4d31-b8ef-536830190802	8/2/2019 11:51 AM
bp-addcfccb-8a3c-415c-9028-705cf0190802	8/2/2019 11:51 AM
bp-0eee15ae-ea96-47ec-b6fc-ef93a0190802	8/2/2019 11:51 AM
Started yesterday, Aug 1st. My tabs keep crashing, frequently. I have not changed anything on my computer that I know of; although I do get some automatic updates. I'm not very technical, and not quite sure what to do next. Here are some of the crash report numbers <pre>bp-ade01c78-70fa-4444-9638-dc8970190802 8/2/2019 12:22 PM bp-c01b3868-7c98-4c5c-9691-8a1ea0190802 8/2/2019 11:51 AM bp-c743a74e-2a3f-4b0d-b31e-3548b0190802 8/2/2019 11:51 AM bp-2676db57-8110-48ea-9984-7f8670190802 8/2/2019 11:51 AM bp-cfbf68ee-401c-4393-b509-e7ed90190802 8/2/2019 11:51 AM bp-0cc0568e-b666-4f53-8053-447da0190802 8/2/2019 11:51 AM bp-66d3d5db-b48f-481e-b613-f47a70190802 8/2/2019 11:51 AM bp-2f4c94dd-b07f-4a43-bd6c-cbdac0190802 8/2/2019 11:51 AM bp-00e26a86-7574-4d31-b8ef-536830190802 8/2/2019 11:51 AM bp-addcfccb-8a3c-415c-9028-705cf0190802 8/2/2019 11:51 AM bp-0eee15ae-ea96-47ec-b6fc-ef93a0190802 8/2/2019 11:51 AM </pre>

Modified by cor-el

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Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:68.0) Gecko/20100101 Firefox/68.0

More Information

FredMcD
  • Top 10 Contributor
4246 solutions 59390 answers

Product Firefox Release Channel release Version 68.0.1 Build ID 20190717172542 (2019-07-17) Buildhub data OS Windows 10 OS Version 10.0.18362

bp-ade01c78-70fa-4444-9638-dc8970190802 Signature: nvwgf2umx_cfg.dll | ShouldBlockThread

Crash Reason EXCEPTION_PRIV_INSTRUCTION

IPSEng64.dll = Symantec Intrusion Detection

nvwgf2umx_cfg.dll = NVIDIA D3D10 drivers = NVIDIA Corporation +++++++++++++++++++++++++++++++++++++++++++++++++ Product Firefox Release Channel release Version 59.0.2 Build ID 20180323154952 (2018-03-23)

Fri, 06 Apr 2018 01:30:23 GMT bp-c01b3868-7c98-4c5c-9691-8a1ea0190802 Fri, 06 Apr 2018 01:30:23 GMT bp-c743a74e-2a3f-4b0d-b31e-3548b0190802

Signature: IPCError-browser | ShutDownKill

Crash Reason EXCEPTION_BREAKPOINT +++++++++++++++++++++++++++++++++++++++++ Product Firefox Release Channel release Version 61.0 Build ID 20180621125625 (2018-06-21)

Mon, 09 Jul 2018 20:14:14 GMT bp-2676db57-8110-48ea-9984-7f8670190802 Wed, 25 Jul 2018 22:42:57 GMT bp-cfbf68ee-401c-4393-b509-e7ed90190802 Signature: IPCError-browser | ShutDownKill

Product Firefox Release Channel release Version 68.0.1 Build ID 20190717172542 (2019-07-17) Buildhub data OS Windows 10 OS Version 10.0.18362 bp-ade01c78-70fa-4444-9638-dc8970190802 Signature: nvwgf2umx_cfg.dll | ShouldBlockThread Crash Reason EXCEPTION_PRIV_INSTRUCTION IPSEng64.dll = Symantec Intrusion Detection nvwgf2umx_cfg.dll = NVIDIA D3D10 drivers = NVIDIA Corporation +++++++++++++++++++++++++++++++++++++++++++++++++ Product Firefox Release Channel release Version 59.0.2 Build ID 20180323154952 (2018-03-23) Fri, 06 Apr 2018 01:30:23 GMT bp-c01b3868-7c98-4c5c-9691-8a1ea0190802 Fri, 06 Apr 2018 01:30:23 GMT bp-c743a74e-2a3f-4b0d-b31e-3548b0190802 Signature: IPCError-browser | ShutDownKill Crash Reason EXCEPTION_BREAKPOINT +++++++++++++++++++++++++++++++++++++++++ Product Firefox Release Channel release Version 61.0 Build ID 20180621125625 (2018-06-21) Mon, 09 Jul 2018 20:14:14 GMT bp-2676db57-8110-48ea-9984-7f8670190802 Wed, 25 Jul 2018 22:42:57 GMT bp-cfbf68ee-401c-4393-b509-e7ed90190802 Signature: IPCError-browser | ShutDownKill
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FredMcD
  • Top 10 Contributor
4246 solutions 59390 answers

The first report is the only recent, and the others are too old to be useful.

Make sure all programs and their files are up to date.

The first report is the only recent, and the others are too old to be useful. Make sure all programs and their files are up to date.
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Question owner

I'm not sure I understand, all of these are crash reports from today. 8/2/2019. What do you need to help me solve this problem?

I'm not sure I understand, all of these are crash reports from today. 8/2/2019. What do you need to help me solve this problem?
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FredMcD
  • Top 10 Contributor
4246 solutions 59390 answers

Only the first report you posted is from today. The others are from 2018

FredMcD said

Make sure all programs and their files are up to date.
Only the first report you posted is from today. The others are from 2018 ''FredMcD [[#answer-1241800|said]]'' <blockquote> Make sure all programs and their files are up to date. </blockquote>
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Question owner

They are all dated today, see below...why do you keep saying they are from 2018? -70fa-4444-9638-dc8970190802 8/2/2019 12:22 PM bp-c01b3868-7c98-4c5c-9691-8a1ea0190802 8/2/2019 11:51 AM bp-c743a74e-2a3f-4b0d-b31e-3548b0190802 8/2/2019 11:51 AM bp-2676db57-8110-48ea-9984-7f8670190802 8/2/2019 11:51 AM bp-cfbf68ee-401c-4393-b509-e7ed90190802 8/2/2019 11:51 AM bp-0cc0568e-b666-4f53-8053-447da0190802 8/2/2019 11:51 AM bp-66d3d5db-b48f-481e-b613-f47a70190802 8/2/2019 11:51 AM bp-2f4c94dd-b07f-4a43-bd6c-cbdac0190802 8/2/2019 11:51 AM bp-00e26a86-7574-4d31-b8ef-536830190802 8/2/2019 11:51 AM bp-addcfccb-8a3c-415c-9028-705cf0190802 8/2/2019 11:51 AM bp-0eee15ae-ea96-47ec-b6fc-ef93a0190802 8/2/2019 11:51 A

They are all dated today, see below...why do you keep saying they are from 2018? -70fa-4444-9638-dc8970190802 8/2/2019 12:22 PM bp-c01b3868-7c98-4c5c-9691-8a1ea0190802 8/2/2019 11:51 AM bp-c743a74e-2a3f-4b0d-b31e-3548b0190802 8/2/2019 11:51 AM bp-2676db57-8110-48ea-9984-7f8670190802 8/2/2019 11:51 AM bp-cfbf68ee-401c-4393-b509-e7ed90190802 8/2/2019 11:51 AM bp-0cc0568e-b666-4f53-8053-447da0190802 8/2/2019 11:51 AM bp-66d3d5db-b48f-481e-b613-f47a70190802 8/2/2019 11:51 AM bp-2f4c94dd-b07f-4a43-bd6c-cbdac0190802 8/2/2019 11:51 AM bp-00e26a86-7574-4d31-b8ef-536830190802 8/2/2019 11:51 AM bp-addcfccb-8a3c-415c-9028-705cf0190802 8/2/2019 11:51 AM bp-0eee15ae-ea96-47ec-b6fc-ef93a0190802 8/2/2019 11:51 A
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FredMcD
  • Top 10 Contributor
4246 solutions 59390 answers

The time/date shown are when the reports were sent to the Mozilla servers. The reports have the information on when the crash occurred.

Have you done the updating as I suggested?

The time/date shown are when the reports were sent to the Mozilla servers. The reports have the information on when the crash occurred. Have you done the updating as I suggested?
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Question owner

So, I’m really confused since each of the reports I sent today were generated each time a tab crashed today. It happened 20+ times. None the less, I tried updating Firefox even though I was running the current version, and still had the problem. I ran in safe mode and had the problem. I uninstalled and reinstalled Firefox and still had the problem. Finally, I tried deactivating the software acceleration and that stopped the tabs from crashing but made everything run really slow. I am running Windows 10 so should be able to run at the default acceleration level according to the footnote in that screen. I really don’t know what to do next. I’m sorry if this is getting drawn out but I can’t figure out what changed that started the problem in the first place.

So, I’m really confused since each of the reports I sent today were generated each time a tab crashed today. It happened 20+ times. None the less, I tried updating Firefox even though I was running the current version, and still had the problem. I ran in safe mode and had the problem. I uninstalled and reinstalled Firefox and still had the problem. Finally, I tried deactivating the software acceleration and that stopped the tabs from crashing but made everything run really slow. I am running Windows 10 so should be able to run at the default acceleration level according to the footnote in that screen. I really don’t know what to do next. I’m sorry if this is getting drawn out but I can’t figure out what changed that started the problem in the first place.
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FredMcD
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4246 solutions 59390 answers

Helpful Reply

I called for more help.

I called for more help.
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