X
Tap here to go to the mobile version of the site.

Support Forum

saving passwords

Posted

For many websites, my Firefox (68.0.1) does not save my login info. The box is checked in Privacy and Security asking it to do so. I've erased login info for a website, with the idea of changing my login info, but it won't save the subsequent (correct) login. It not only doesn't request to do so, but I go to Saved Logins and it isn't there. That is, for a given website, it once did save the login info, and sometimes doesn't do it any more. What's going on??

Oh, I will add that my blocking list for websites I don't want logins saved for is empty.

For many websites, my Firefox (68.0.1) does not save my login info. The box is checked in Privacy and Security asking it to do so. I've erased login info for a website, with the idea of changing my login info, but it won't save the subsequent (correct) login. It not only doesn't request to do so, but I go to Saved Logins and it isn't there. That is, for a given website, it once did save the login info, and sometimes doesn't do it any more. What's going on?? Oh, I will add that my blocking list for websites I don't want logins saved for is empty.

Modified by danll

Quote

Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.11; rv:68.0) Gecko/20100101 Firefox/68.0

More Information

FredMcD
  • Top 10 Contributor
4185 solutions 58417 answers

Are you using any password add-ons/programs?

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

Are you using any password add-ons/programs? [https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode] {web link} A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there?
Was this helpful to you?
Quote
cor-el
  • Top 10 Contributor
  • Moderator
17334 solutions 156710 answers

You can create a new profile to test if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

You can create a new profile to test if your current profile is causing the problem. See "Creating a profile": *https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems. *https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile
Was this helpful to you?
Quote

Question owner

I am just using adblock and bookmark management add-ons.

I will try a new profile.

I am just using adblock and bookmark management add-ons. I will try a new profile.

Modified by danll

Was this helpful to you?
Quote
Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.