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Why can't I bookmark a page? Control D and clicking on the star no longer work.

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I've bookmarked many pages, but it no longer works.

I've bookmarked many pages, but it no longer works.

Chosen solution

I should have answered you last week however I was busy and didn't have a chance. I believe my Firefox updated and now I don't have the issue any longer. Thank you all for the help.

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Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:67.0) Gecko/20100101 Firefox/67.0

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FredMcD
  • Top 10 Contributor
4195 solutions 58555 answers

Let's start with, [v57+] Places Maintenance is built into Firefox.

Type about:support<enter> in the address bar.

You will find Places Database near the bottom. Press the Verify Integrity button.

When done, copy and post the results here.

Let's start with, [v57+] Places Maintenance is built into Firefox. Type '''about:support'''<enter> in the address bar. You will find '''Places Database''' near the bottom. Press the '''Verify Integrity''' button. When done, copy and post the results here.
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cor-el
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17352 solutions 156837 answers

Doesn't the star gets highlighted when you click it to bookmark a page?

The "Edit This Bookmark" dialog that opens if you click the highlighted star has a checkbox with "Show editor when saving" (shortcut key in the dialog is Alt+S). This item is at the bottom just above "Remove Bookmark" and "Done".

Doesn't the star gets highlighted when you click it to bookmark a page? The "Edit This Bookmark" dialog that opens if you click the highlighted star has a checkbox with "Show editor when saving" (shortcut key in the dialog is Alt+S). This item is at the bottom just above "Remove Bookmark" and "Done".
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McCoy
  • Top 10 Contributor
497 solutions 4572 answers

johnson67 said

I've bookmarked many pages, but it no longer works.

Hello Johnson67,

Do you by any chance have a bookmark related extension ? If so : would you disable it and see if that will make difference ?

''johnson67 [[#question-1263454|said]]'' <blockquote> I've bookmarked many pages, but it no longer works. </blockquote> Hello Johnson67, Do you by any chance have a bookmark related extension ? If so : would you disable it and see if that will make difference ?
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Question owner

The star does not highlight when I click it. Nothing happens. Same with Control D.

I do not have a bookmark relate extension.

The star does not highlight when I click it. Nothing happens. Same with Control D. I do not have a bookmark relate extension.
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Question owner

> Task: checkIntegrity - Unable to check favicons.sqlite integrity: [Exception... "Could not open connection to C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\cas3xpzs.default-1515789210124\favicons.sqlite: 2153971713" nsresult: "0x80630001 (NS_ERROR_STORAGE_BUSY)" location: "JS frame :: resource://gre/modules/Sqlite.jsm :: openConnection/ Task: invalidateCaches - The task queue was cleared by an error in another task. > Task: checkCoherence - The task queue was cleared by an error in another task. > Task: expire - The task queue was cleared by an error in another task. > Task: originFrecencyStats - The task queue was cleared by an error in another task. > Task: vacuum - The task queue was cleared by an error in another task. > Task: stats - The task queue was cleared by an error in another task. > Task: _refreshUI - The task queue was cleared by an error in another task.

> Task: checkIntegrity - Unable to check favicons.sqlite integrity: [Exception... "Could not open connection to C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\cas3xpzs.default-1515789210124\favicons.sqlite: 2153971713" nsresult: "0x80630001 (NS_ERROR_STORAGE_BUSY)" location: "JS frame :: resource://gre/modules/Sqlite.jsm :: openConnection/</< :: line 985" data: no] > Task: invalidateCaches - The task queue was cleared by an error in another task. > Task: checkCoherence - The task queue was cleared by an error in another task. > Task: expire - The task queue was cleared by an error in another task. > Task: originFrecencyStats - The task queue was cleared by an error in another task. > Task: vacuum - The task queue was cleared by an error in another task. > Task: stats - The task queue was cleared by an error in another task. > Task: _refreshUI - The task queue was cleared by an error in another task.
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cor-el
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17352 solutions 156837 answers

If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

In case errors are reported with "Verify Integrity" close and restart Firefox and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created

See also:

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

If you use Sync then best is to disconnect Sync temporarily during troubleshooting. In case errors are reported with "Verify Integrity" close and restart Firefox and retry. If "Verify Integrity" cannot repair places.sqlite, rename/remove all <b>places.sqlite</b> and <b>favicons.sqlite</b> files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder. *keep a backup copy of places.sqlite in case a new places.sqlite database has to be created See also: *https://support.mozilla.org/en-US/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file *https://support.mozilla.org/en-US/kb/fix-bookmarks-and-history-will-not-be-functional You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the <b>about:profiles</b> page. *Help -> Troubleshooting Information -> Profile Directory:<br>Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder *http://kb.mozillazine.org/Profile_folder_-_Firefox
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tek360 1 solutions 25 answers

I have this problem, too, and I don't have a bookmark extension that I am aware of. It just started within the past week or so. The star will not always turn blue when I go to bookmark a page. Works on some pages, not others. Very frustrating and I have no idea why this is occurring.

I tried to bookmark this page so I could return to see if anyone answered but I can't!

I have this problem, too, and I don't have a bookmark extension that I am aware of. It just started within the past week or so. The star will not always turn blue when I go to bookmark a page. Works on some pages, not others. Very frustrating and I have no idea why this is occurring. I tried to bookmark this page so I could return to see if anyone answered but I can't!

Modified by tek360

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Question owner

My problem went away when I downloaded and installed an update to firefox.

My problem went away when I downloaded and installed an update to firefox.

Modified by johnson67

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tek360 1 solutions 25 answers

What version are you using now please? I ask because several years ago I was directed to use Firefox esr so I am on v60.7.2 of that. I can't remember why this was recommended but it could have been because of Java or Shockwave issues. Thanks.

What version are you using now please? I ask because several years ago I was directed to use Firefox esr so I am on v60.7.2 of that. I can't remember why this was recommended but it could have been because of Java or Shockwave issues. Thanks.

Modified by tek360

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Question owner

67.0.4

67.0.4
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tek360 1 solutions 25 answers

So, is it the esr that's causing issues? I need someone who knows about that. Thanks.

So, is it the esr that's causing issues? I need someone who knows about that. Thanks.
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McCoy
  • Top 10 Contributor
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tek360 said

I ask because several years ago I was directed to use Firefox esr so I am on v60.7.2 of that. I can't remember why this was recommended but it could have been because of Java or Shockwave issues.

It won't be because of Shockwave Flash (that's what Adobe Flash is called in Firefox => Add-ons => Plugins).

But if you needed (and still do) Java, please see :

https://support.mozilla.org/en-US/kb/npapi-plugins

If you do not need Java, then please install the latest regular release Firefox version (which can be updated to version 68.0 any minute now).

Should you still have the same problem after updating (or in case you need to stay on the ESR version) : maybe you'd best start your own thread :

https://support.mozilla.org/en-US/questions/new/desktop/other

(scroll down to the bottom of the page)

''tek360 [[#answer-1235753|said]]'' <blockquote> I ask because several years ago I was directed to use Firefox esr so I am on v60.7.2 of that. I can't remember why this was recommended but it could have been because of Java or Shockwave issues. </blockquote> It won't be because of Shockwave Flash (that's what Adobe Flash is called in Firefox => Add-ons => Plugins). But if you needed (and still do) Java, please see : https://support.mozilla.org/en-US/kb/npapi-plugins If you do not need Java, then please install the latest regular release Firefox version (which can be updated to version 68.0 any minute now). Should you still have the same problem after updating (or in case you need to stay on the ESR version) : maybe you'd best start your own thread : https://support.mozilla.org/en-US/questions/new/desktop/other (scroll down to the bottom of the page)
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tek360 1 solutions 25 answers

There are a few programs I use that might still require Java. I will have to check. Among those are a couple of coupon printers that I know relied on Java to work and possibly some of the casual game sites I use to play my brain games. If it isn't spelled out I am not sure how I could find out except to update and then go back again if things don't work correctly.

The odd thing is that the bookmarking worked until about a week or so ago so I'm not sure what changed between then and now.

Thanks

There are a few programs I use that might still require Java. I will have to check. Among those are a couple of coupon printers that I know relied on Java to work and possibly some of the casual game sites I use to play my brain games. If it isn't spelled out I am not sure how I could find out except to update and then go back again if things don't work correctly. The odd thing is that the bookmarking worked until about a week or so ago so I'm not sure what changed between then and now. Thanks
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tek360 1 solutions 25 answers

Chosen Solution

I should have answered you last week however I was busy and didn't have a chance. I believe my Firefox updated and now I don't have the issue any longer. Thank you all for the help.

I should have answered you last week however I was busy and didn't have a chance. I believe my Firefox updated and now I don't have the issue any longer. Thank you all for the help.
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FredMcD
  • Top 10 Contributor
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Helpful Reply

That's good to hear. Well done. Please flag your last post as Solved Problem as this could help others with the same problem.

That's good to hear. Well done. Please flag your last post as '''Solved Problem''' as this could help others with the same problem.
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tek360 1 solutions 25 answers

I can't find how to mark this as solved as I don't see a button to do so. I can check in again on Tuesday. Sorry.

I can't find how to mark this as solved as I don't see a button to do so. I can check in again on Tuesday. Sorry.
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cor-el
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(only the original thread creator can mark a reply a the solution)

''(only the original thread creator can mark a reply a the solution)''
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McCoy
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johnson67 said

My problem went away when I downloaded and installed an update to firefox.

Hello Johnson67,

You marked tek650's post as Chosen Solution, while this is what solved your problem ....

''johnson67 [[#answer-1235740|said]]'' <blockquote> My problem went away when I downloaded and installed an update to firefox. </blockquote> Hello Johnson67, You marked tek650's post as Chosen Solution, while this is what solved your problem ....
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