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Reporting a bug in Screenshots - copy to clipboard not working

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On various and repeated occasions, 'Copy to clipboard ' from Screenshots is not working. Often works, often does not. Clipboard retains existing content when attempting to capture new Screenshot to the clipboard. Specifically, this occurs attempting to use Screenshots, copy to clipboard, then paste into a Photoshop document. Photoshop is running concurrent to the attempt.

Repeating the same screenshot, copy to clipboard a second time - typically successfully copies the content to the clipboard, then will paste into the Photoshop document.

This happens in an unpredictable frequency, no other apparent factors. I have tried to empty the clipboard before attempting a Screenshot, & copy to clipboard, but still does not consistently succeed. Will always succeed upon second attempt.

On various and repeated occasions, 'Copy to clipboard ' from Screenshots is not working. Often works, often does not. Clipboard retains existing content when attempting to capture new Screenshot to the clipboard. Specifically, this occurs attempting to use Screenshots, copy to clipboard, then paste into a Photoshop document. Photoshop is running concurrent to the attempt. Repeating the same screenshot, copy to clipboard a second time - typically successfully copies the content to the clipboard, then will paste into the Photoshop document. This happens in an unpredictable frequency, no other apparent factors. I have tried to empty the clipboard before attempting a Screenshot, & copy to clipboard, but still does not consistently succeed. Will always succeed upon second attempt.
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WestEnd
  • Top 10 Contributor
60 solutions 5200 answers

Copy to Clipboard AFAIK is a Windows O/S feature not a browser feature. Also I don't see a screenshot option on the browser.

Copy to Clipboard AFAIK is a Windows O/S feature not a browser feature. Also I don't see a screenshot option on the browser.
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Question owner

WestEnd said

Copy to Clipboard AFAIK is a Windows O/S feature not a browser feature. Also I don't see a screenshot option on the browser.

Actually, no. Mozilla recently integrated a screenshot option to Firefox. I'm attaching a screenshot of where, circled in red pen: To the right, beside the URL box. The 3-dot icon opens a pop-up with several tools. Screenshots is one of these tools.

Firefox offers 3 options to capture the screenshot: 1) download to computer 2)upload to cloud and 3) copy to clipboard. It's this option 3 that is not working consistently, as I described in post.

''WestEnd [[#answer-1224518|said]]'' <blockquote> Copy to Clipboard AFAIK is a Windows O/S feature not a browser feature. Also I don't see a screenshot option on the browser. </blockquote> Actually, no. Mozilla recently integrated a screenshot option to Firefox. I'm attaching a screenshot of where, circled in red pen: To the right, beside the URL box. The 3-dot icon opens a pop-up with several tools. Screenshots is one of these tools. Firefox offers 3 options to capture the screenshot: 1) download to computer 2)upload to cloud and 3) copy to clipboard. It's this option 3 that is not working consistently, as I described in post.
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James
  • Top 25 Contributor
  • Moderator
1593 solutions 11222 answers

Mozilla is no longer doing the upload screenshots feature.

https://blog.mozilla.org/futurereleases/2019/01/24/clarifying-the-future-of-firefox-screenshots/

As for clipboard, it does not help that the clipboard on Windows has not been as reliable as clipboard abilities on say Linux.


WestEnd said

Also I don't see a screenshot option on the browser.

The Firefox Screenshots concept has been around for a couple years now. https://support.mozilla.org/en-US/kb/firefox-screenshots

Mozilla is no longer doing the upload screenshots feature. https://blog.mozilla.org/futurereleases/2019/01/24/clarifying-the-future-of-firefox-screenshots/ As for clipboard, it does not help that the clipboard on Windows has not been as reliable as clipboard abilities on say Linux. ''WestEnd [[#answer-1224518|said]]'' <blockquote>Also I don't see a screenshot option on the browser. </blockquote> The Firefox Screenshots concept has been around for a couple years now. https://support.mozilla.org/en-US/kb/firefox-screenshots
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James said

Mozilla is no longer doing the upload screenshots feature. https://blog.mozilla.org/futurereleases/2019/01/24/clarifying-the-future-of-firefox-screenshots/ As for clipboard, it does not help that the clipboard on Windows has not been as reliable as clipboard abilities on say Linux.


Yes, Mozilla recently announced it would discontinue their cloud for Screenshots. "What is happening to Screenshots? The Screenshots feature is not being removed from Firefox. Screenshots users will still be able to crop shots, capture visible parts of pages and even capture full web pages. Users will continue to be able to download these images and copy them to their clipboard."

I'd like to know from Mozilla if they are aware of any problem transferring a Screenshot to the clipboard. My hunch it has more to do with how they have integrated the O/S services into Screenshot. I have not experienced a problem of pasting to the clipboard on a Windows PC other than in this use, transferring content from the Firefox capture. Even if it were an occasional issue with the O/S, in other applications, that could be cited. I have this problem almost half the time I attempt the procedure through Screenshot. I'd like to know if anyone else encounters it , in particular with Photoshop. If the issue replicates for anyone else, we could perhaps even point to an issue Photoshop is causing. Or a flaw in how Mozilla integrates it in Firefox. I believe it is in Mozilla's interest to know about this and look at it.

I have not found where to report technical issues directly to Mozilla QC people

''James [[#answer-1224761|said]]'' <blockquote> Mozilla is no longer doing the upload screenshots feature. https://blog.mozilla.org/futurereleases/2019/01/24/clarifying-the-future-of-firefox-screenshots/ As for clipboard, it does not help that the clipboard on Windows has not been as reliable as clipboard abilities on say Linux. </blockquote> Yes, Mozilla recently announced it would discontinue their cloud for Screenshots. '''"What is happening to Screenshots? The Screenshots feature is not being removed from Firefox. Screenshots users will still be able to crop shots, capture visible parts of pages and even capture full web pages. Users will continue to be able to download these images and copy them to their clipboard."''' I'd like to know from Mozilla if they are aware of any problem transferring a Screenshot to the clipboard. My hunch it has more to do with how they have integrated the O/S services into Screenshot. I have not experienced a problem of pasting to the clipboard on a Windows PC other than in this use, transferring content from the Firefox capture. Even if it were an occasional issue with the O/S, in other applications, that could be cited. I have this problem almost half the time I attempt the procedure through Screenshot. I'd like to know if anyone else encounters it , in particular with Photoshop. If the issue replicates for anyone else, we could perhaps even point to an issue Photoshop is causing. Or a flaw in how Mozilla integrates it in Firefox. I believe it is in Mozilla's interest to know about this and look at it. I have not found where to report technical issues directly to Mozilla QC people
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McCoy
  • Top 10 Contributor
433 solutions 3858 answers

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Hello widespace, You can submit feedback here : Input page : https://qsurvey.mozilla.com/s3/FirefoxInput/ Discourse : https://discourse.mozilla.org/c/firefox-development Reddit : https://www.reddit.com/r/firefox/ Twitter : https://twitter.com/firefox Facebook : https://www.facebook.com/Firefox
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