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New York Times free newsletters blocked by Firefox?

Posted

Newsletters I have been receiving for years abruptly stopped coming on Saturday, 5/18/19. I've been the on the phone since Sunday with different customer care representatives and they don't have an answer. I have unsubscribed and resubscribed to the newsletters several times, but that doesn't help and I'm wondering if Firefox could be blocking my access.

Newsletters I have been receiving for years abruptly stopped coming on Saturday, 5/18/19. I've been the on the phone since Sunday with different customer care representatives and they don't have an answer. I have unsubscribed and resubscribed to the newsletters several times, but that doesn't help and I'm wondering if Firefox could be blocking my access.

Chosen solution

In that case, you're best option is likely to contact Microsoft's Outlook.com support team for some assistance.

Since Firefox doesn't have any control over your email, it's unlikely that you will get any helpful advice on this forum.

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Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:67.0) Gecko/20100101 Firefox/67.0

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Wesley Branton
  • Top 10 Contributor
591 solutions 5010 answers

Helpful Reply

Firefox doesn't have any control over what you send or receive from your email. The more likely cause is that your email provider is simply filtering out the emails.

Make sure to check your junk/spam folder in your email. If that doesn't help, contacting your email provider is the best next step for you.

In my experience, some email providers like Yahoo or AOL tend to quite heavily filter out what they consider to be promotional emails.

Hope this helps.

Firefox doesn't have any control over what you send or receive from your email. The more likely cause is that your email provider is simply filtering out the emails. Make sure to check your junk/spam folder in your email. If that doesn't help, contacting your email provider is the best next step for you. In my experience, some email providers like Yahoo or AOL tend to quite heavily filter out what they consider to be promotional emails. Hope this helps.
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Question owner

Thanks, but my email provider is MSN, and I don't usually have that problem with it.

Thanks, but my email provider is MSN, and I don't usually have that problem with it.
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Wesley Branton
  • Top 10 Contributor
591 solutions 5010 answers

Chosen Solution

In that case, you're best option is likely to contact Microsoft's Outlook.com support team for some assistance.

Since Firefox doesn't have any control over your email, it's unlikely that you will get any helpful advice on this forum.

In that case, you're best option is likely to contact Microsoft's Outlook.com support team for some assistance. Since Firefox doesn't have any control over your email, it's unlikely that you will get any helpful advice on this forum.
Was this helpful to you?
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